Auto Recalls for Consumers

2019 CHEVROLET 6500XD Recall - Campaign #20V554000

 
Auto Recalls For Consumers

2019 CHEVROLET 6500XD RECALL - #20V554000

RECALL FOR ELECTRICAL SYSTEM : STARTER ASSEMBLY

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2019 CHEVROLET 6500XD
Manufacturer Isuzu Technical Center of America, Inc.
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 9/11/2020
Influenced by Isuzu Technical Center of America, Inc.
Owners Notified on 10/9/2020
# Affected 4,352
Recalled for ELECTRICAL SYSTEM:STARTER ASSEMBLY
 
Description Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
Consequences If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Corrective action Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2019 CHEVROLET 6500XD Recall for STEERING

2019 CHEVROLET 6500XD Recall for ELECTRICAL SYSTEM, WIRING

2019 CHEVROLET 6500XD Recall for STEERING

2019 CHEVROLET 6500XD Recall for STEERING, CRITICAL FASTENERS
Technical Service Bulletins Jun 07, 2021 - 350000 EQUIPMENT
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

May 03, 2021 - 010000 STEERING
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

May 03, 2021 - 110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

May 03, 2021 - 350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

Apr 27, 2020 - 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.

View all Technical Service Bulletins



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