| Vehicle |
2019 CHRYSLER PACIFICA HYBRID |
|
| Manufacturer |
Chrysler (FCA US LLC) |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
6/9/2020 |
| Influenced by |
Chrysler (FCA US LLC) |
| Owners Notified on |
7/30/2020 |
| # Affected |
23,079 |
| Recalled for |
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH |
|
|
| Description |
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance. |
| Consequences |
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. |
| Corrective action |
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2019 CHRYSLER PACIFICA HYBRID Recall for ELECTRICAL SYSTEM, 12V/24V/48V BATTERY, CABLES
|
| Technical Service Bulletins |
Apr 26, 2021 - 060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
Sep 28, 2020 - 350000 EQUIPMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
Sep 28, 2020 - 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
Aug 24, 2020 - 110000 ELECTRICAL SYSTEM
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Aug 24, 2020 - 118000 ELECTRICAL SYSTEM:SOFTWARE
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
View all Technical Service Bulletins
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