2015 FORD C-MAX RECALL - #20V331000
RECALL FOR LATCHES/LOCKS/LINKAGES : DOORS : LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2015 FORD C-MAX |
|
| Manufacturer |
Ford Motor Company |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
6/9/2020 |
| Influenced by |
OFFICE OF DEFECTS INVESTIGATION |
| Owners Notified on |
7/27/2020 |
| # Affected |
2,147,323 |
| Recalled for |
LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
|
|
| Description |
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. |
| Consequences |
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. |
| Corrective action |
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2015 FORD C-MAX Recall for ELECTRICAL SYSTEM, IGNITION
2015 FORD C-MAX Recall for LATCHES/LOCKS/LINKAGES, DOORS, LATCH
2015 FORD C-MAX Recall for EQUIPMENT, ELECTRICAL
2015 FORD C-MAX Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL)
2015 FORD C-MAX Recall for POWER TRAIN, SHIFT LINKAGE/CABLE/ROD
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