Auto Recalls for Consumers

2011 FORD EXPLORER Recall - Campaign #14V286000

 
Auto Recalls For Consumers

2011 FORD EXPLORER RECALL - #14V286000

RECALL FOR STEERING : ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2011 FORD EXPLORER
Manufacturer Ford Motor Company
Manufactured between 5/17/2010 - 2/28/2012
Recalled on 5/30/2014
Influenced by OFFICE OF DEFECTS INVESTIGATION
Owners Notified on 7/23/2014
# Affected 179,027
Recalled for STEERING:ELECTRIC POWER ASSIST SYSTEM
 
Description Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Consequences If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Corrective action Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2011 FORD EXPLORER Recall for SEATS

2011 FORD EXPLORER Recall for STRUCTURE, BODY, DOOR

2011 FORD EXPLORER Recall for SUSPENSION, REAR

2011 FORD EXPLORER Recall for SUSPENSION, REAR

2011 FORD EXPLORER Recall for SUSPENSION, REAR
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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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