Auto Recalls for Consumers

2014 INFINITI Q50 Recall - Campaign #13V588000

 
Auto Recalls For Consumers

2014 INFINITI Q50 RECALL - #13V588000

RECALL FOR STEERING : AUTOMATED/ADAPTIVE STEERING

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2014 INFINITI Q50
Manufacturer Nissan North America, Inc.
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 11/26/2013
Influenced by Nissan North America, Inc.
Owners Notified on 11/19/2013
# Affected 23
Recalled for STEERING:AUTOMATED/ADAPTIVE STEERING
 
Description Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Consequences The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Corrective action Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2014 INFINITI Q50 Recall for STEERING, ELECTRIC POWER ASSIST SYSTEM

2014 INFINITI Q50 Recall for AIR BAGS, FRONTAL

2014 INFINITI Q50 Recall for ELECTRICAL SYSTEM, SOFTWARE

2014 INFINITI Q50 Recall for AIR BAGS, SENSOR, OCCUPANT CLASSIFICATION

2014 INFINITI Q50 Recall for STEERING, ELECTRIC POWER ASSIST SYSTEM

2014 INFINITI Q50 Recall for STEERING, AUTOMATED/ADAPTIVE STEERING
Technical Service Bulletins Oct 07, 2021 - 110000 ELECTRICAL SYSTEM
R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Oct 07, 2021 - 140000 AIR BAGS
R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Oct 07, 2021 - 220000 SEATS
R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

May 10, 2021 - 010000 STEERING
IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat

May 10, 2021 - 010000 STEERING
IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

View all Technical Service Bulletins



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