Auto Recalls for Consumers

2021 INFINITI Q50 Recall - Campaign #21V599000

 
Auto Recalls For Consumers

2021 INFINITI Q50 RECALL - #21V599000

RECALL FOR BACK OVER PREVENTION : DISPLAY FUNCTION

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2021 INFINITI Q50
Manufacturer Nissan North America, Inc.
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 8/3/2021
Influenced by Nissan North America, Inc.
Owners Notified on 9/14/2021
# Affected 3,569
Recalled for BACK OVER PREVENTION:DISPLAY FUNCTION
 
Description Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequences A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Corrective action Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
See also 2021 INFINITI Q50 Recall for ENGINE AND ENGINE COOLING, ENGINE, ENGINE CONTROL MODULE (ECU/ECM), SOFTWARE

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Technical Service Bulletins Dec 07, 2021 - 110000 ELECTRICAL SYSTEM
Wireless Apple CarPlay-« Update Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Client Service Initiative to provide a free Infotainment software update, which includes Wireless Apple CarPlay-« until Ma

Dec 07, 2021 - 110000 ELECTRICAL SYSTEM
Wireless Apple CarPlay-« Update Voluntary Service Campaign UPDATE October 18, 2021 Please discard earlier versions of this bulletin. The announcement from October 6, 2021 has been updated to highlight the following important informati

Dec 07, 2021 - 131000 VISIBILITY:WINDSHIELD
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Dec 07, 2021 - 136000 VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Nov 08, 2021 - 110000 ELECTRICAL SYSTEM
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, QX50, AND QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION SERVICE INFORMATION Infiniti is providing a free infotainment software update, including Wireless Appl

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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