2017 JEEP CHEROKEE RECALL - #20V343000
RECALL FOR POWER TRAIN : AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2017 JEEP CHEROKEE |
|
| Manufacturer |
Chrysler (FCA US LLC) |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
6/11/2020 |
| Influenced by |
Chrysler (FCA US LLC) |
| Owners Notified on |
7/14/2020 |
| # Affected |
67,248 |
| Recalled for |
POWER TRAIN:AUTOMATIC TRANSMISSION |
|
|
| Description |
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary. |
| Consequences |
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury. |
| Corrective action |
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2017 JEEP CHEROKEE Recall for AIR BAGS, KNEE BOLSTER
2017 JEEP CHEROKEE Recall for WHEELS, RIM
2017 JEEP CHEROKEE Recall for EQUIPMENT, OTHER, LABELS
2017 JEEP CHEROKEE Recall for ELECTRICAL SYSTEM, WIRING
2017 JEEP CHEROKEE Recall for VEHICLE SPEED CONTROL, CRUISE CONTROL
2017 JEEP CHEROKEE Recall for ELECTRICAL SYSTEM, SOFTWARE
2017 JEEP CHEROKEE Recall for POWER TRAIN, DRIVELINE, DIFFERENTIAL UNIT
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| Technical Service Bulletins |
Jun 28, 2021 - 060000 ENGINE AND ENGINE COOLING
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Jun 28, 2021 - 100000 POWER TRAIN
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig
Jun 28, 2021 - 110000 ELECTRICAL SYSTEM
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig
Jun 28, 2021 - 110000 ELECTRICAL SYSTEM
Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)
Jun 28, 2021 - 160000 STRUCTURE
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