Auto Recalls for Consumers

2018 MAZDA CX-5 Recall - Campaign #19V497000

 
Auto Recalls For Consumers

2018 MAZDA CX-5 RECALL - #19V497000

RECALL FOR ENGINE

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Reviews & Complaints View all complaints filed for the 2018 MAZDA CX-5

Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2018 MAZDA CX-5
Manufacturer Mazda North American Operations
Manufactured between 10/3/2017 - 4/23/2019
Recalled on 6/27/2019
Influenced by Mazda North American Operations
Owners Notified on 8/20/2019
# Affected 262,220
Recalled for ENGINE
 
Description Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequences An unexpected stall increases the risk of a crash.
Corrective action Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2018 MAZDA CX-5 Recall for AIR BAGS, SIDE/WINDOW

2018 MAZDA CX-5 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, CONTROL MODULE (TCM, PCM)

2018 MAZDA CX-5 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, FUEL PUMP
Technical Service Bulletins Jan 05, 2022 - 060000 ENGINE AND ENGINE COOLING
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Jan 05, 2022 - 100000 POWER TRAIN
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Jan 05, 2022 - 110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Jan 05, 2022 - 160000 STRUCTURE
Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s

Jan 05, 2022 - 160000 STRUCTURE
Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway

View all Technical Service Bulletins



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Do you drive a 2018 MAZDA CX-5?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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