Auto Recalls for Consumers

2019 MAZDA CX-5 Recall - Campaign #19V497000

 
Auto Recalls For Consumers

2019 MAZDA CX-5 RECALL - #19V497000

RECALL FOR ENGINE

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Reviews & Complaints View all complaints filed for the 2019 MAZDA CX-5

Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2019 MAZDA CX-5
Manufacturer Mazda North American Operations
Manufactured between 10/3/2017 - 4/23/2019
Recalled on 6/27/2019
Influenced by Mazda North American Operations
Owners Notified on 8/20/2019
# Affected 262,220
Recalled for ENGINE
 
Description Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequences An unexpected stall increases the risk of a crash.
Corrective action Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2019 MAZDA CX-5 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, CONTROL MODULE (TCM, PCM)

2019 MAZDA CX-5 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, FUEL PUMP
Technical Service Bulletins Jan 05, 2022 - 060000 ENGINE AND ENGINE COOLING
Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2).

Jan 05, 2022 - 060000 ENGINE AND ENGINE COOLING
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Jan 05, 2022 - 100000 POWER TRAIN
Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when

Jan 05, 2022 - 100000 POWER TRAIN
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Jan 05, 2022 - 110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

View all Technical Service Bulletins



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Do you drive a 2019 MAZDA CX-5?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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