Auto Recalls for Consumers

2014 MERCEDES SPRINTER 2500 Recall - Campaign #14V764000

 
Auto Recalls For Consumers

2014 MERCEDES SPRINTER 2500 RECALL - #14V764000

RECALL FOR ENGINE AND ENGINE COOLING : ENGINE : DIESEL

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2014 MERCEDES SPRINTER 2500
Manufacturer Mercedes-Benz USA, LLC - DBA Sprinter
Manufactured between 2/28/2014 - 11/21/2014
Recalled on 12/1/2014
Influenced by Mercedes-Benz USA, LLC - DBA Sprinter
Owners Notified on 12/19/2014
# Affected 8,279
Recalled for ENGINE AND ENGINE COOLING:ENGINE:DIESEL
 
Description Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequences Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Corrective action Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also
Technical Service Bulletins





Comments

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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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