Auto Recalls for Consumers

2017 TESLA MODEL X Recall - Campaign #21V035000

 
Auto Recalls For Consumers

2017 TESLA MODEL X RECALL - #21V035000

RECALL FOR VISIBILITY : DEFROSTER/DEFOGGER/HVAC SYSTEM

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2017 TESLA MODEL X
Manufacturer Tesla, Inc.
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 2/1/2021
Influenced by OFFICE OF DEFECTS INVESTIGATION
Owners Notified on 3/29/2021
# Affected 134,951
Recalled for VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
 
Description Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Consequences The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Corrective action Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2017 TESLA MODEL X Recall for PARKING BRAKE

2017 TESLA MODEL X Recall for SEATS, MID/REAR ASSEMBLY

2017 TESLA MODEL X Recall for EXTERIOR LIGHTING, TURN SIGNAL

2017 TESLA MODEL X Recall for BACK OVER PREVENTION, SOFTWARE

2017 TESLA MODEL X Recall for FORWARD COLLISION AVOIDANCE, WARNINGS

2017 TESLA MODEL X Recall for FORWARD COLLISION AVOIDANCE, AUTOMATIC EMERGENCY BRAKING

2017 TESLA MODEL X Recall for FORWARD COLLISION AVOIDANCE, SENSING SYSTEM, CAMERA

2017 TESLA MODEL X Recall for FORWARD COLLISION AVOIDANCE, SOFTWARE

2017 TESLA MODEL X Recall for ELECTRICAL SYSTEM, ADAS, AUTONOMOUS/SELF DRIVING, SOFTWARE

2017 TESLA MODEL X Recall for STEERING, ELECTRIC POWER ASSIST SYSTEM

2017 TESLA MODEL X Recall for STEERING, AUTOMATED/ADAPTIVE STEERING

2017 TESLA MODEL X Recall for ELECTRICAL SYSTEM, ADAS, AUTONOMOUS/SELF DRIVING, SOFTWARE
Technical Service Bulletins Nov 08, 2021 - 010000 STEERING
Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, brak

Nov 08, 2021 - 160000 STRUCTURE
For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.

Feb 01, 2021 - 350000 EQUIPMENT
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touch

Dec 14, 2020 - 350000 EQUIPMENT
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touch

Jul 06, 2020 - 010000 STEERING
Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.

View all Technical Service Bulletins



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Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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