Auto Recalls for Consumers

2014 TOYOTA PRIUS V Recall - Campaign #20V369000

 
Auto Recalls For Consumers

2014 TOYOTA PRIUS V RECALL - #20V369000

RECALL FOR HYBRID PROPULSION SYSTEM : INVERTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2014 TOYOTA PRIUS V
Manufacturer Toyota Motor Engineering & Manufacturing
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 6/24/2020
Influenced by Toyota Motor Engineering & Manufacturing
Owners Notified on 7/24/2020
# Affected 266,638
Recalled for HYBRID PROPULSION SYSTEM: INVERTER
 
Description Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequences An unexpected hybrid power system shut down may increase the risk of a crash.
Corrective action Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2014 TOYOTA PRIUS V Recall for AIR BAGS

2014 TOYOTA PRIUS V Recall for HYBRID PROPULSION SYSTEM, INVERTER

2014 TOYOTA PRIUS V Recall for HYBRID PROPULSION SYSTEM
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Comments

2/9/2018 - Michael Shore
I calledToyota# regarding my2014 prius V, I was told there was no problem, that the problem was fixed by software, that the problem was rare, that the software fix solved the problem that my car was not recalled that my car was recalled and fixed....All that in the same phone call!!
I asked why a dealer was suing if the fix was sufficient ? No Comment.
I complained that limping home was not a safe option...was told this was not frequent.
I called NHTSA whose operator had no record of any Prius V problems.

Do you drive a 2014 TOYOTA PRIUS V?

Just because a car has been recalled does not mean it is not a reliable car. Millions of cars get recalled every year. Recalls often involve problems that are rare but could cause a serious problem if they occur. So the risk to any given driver is often remote, even though there may be a few high-profile incidents traced to the problem.

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