2013 FREIGHTLINER SPRINTER 2500 RECALL - #17V272000
RECALL FOR ELECTRICAL SYSTEM : SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Information provided by the National Highway Traffic Safety Administration.
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| Vehicle |
2013 FREIGHTLINER SPRINTER 2500 |
|
| Manufacturer |
Daimler Vans USA, LLC |
| Manufactured between |
9/21/2012 - 3/24/2014 |
| Recalled on |
4/26/2017 |
| Influenced by |
Daimler Vans USA, LLC |
| Owners Notified on |
9/1/2017 |
| # Affected |
3 |
| Recalled for |
ELECTRICAL SYSTEM:SOFTWARE |
|
|
| Description |
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers. |
| Consequences |
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash. |
| Corrective action |
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2013 FREIGHTLINER SPRINTER 2500 Recall for AIR BAGS, FRONTAL, DRIVER SIDE, INFLATOR MODULE
2013 FREIGHTLINER SPRINTER 2500 Recall for AIR BAGS
2013 FREIGHTLINER SPRINTER 2500 Recall for AIR BAGS, FRONTAL, PASSENGER SIDE, INFLATOR MODULE
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