| Vehicle |
2020 FREIGHTLINER SPRINTER 3500 |
|
| Manufacturer |
Daimler Vans USA, LLC |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
5/20/2022 |
| Influenced by |
Daimler Vans USA, LLC |
| Owners Notified on |
10/13/2022 |
| # Affected |
19,937 |
| Recalled for |
ELECTRICAL SYSTEM:SOFTWARE |
|
|
| Description |
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. |
| Consequences |
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. |
| Corrective action |
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. |
| See also |
2020 FREIGHTLINER SPRINTER 3500 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, HOSES, LINES/PIPING, AND FITTINGS
2020 FREIGHTLINER SPRINTER 3500 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, HOSES, LINES/PIPING, AND FITTINGS
2020 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2020 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, SENSING SYSTEM, CAMERA
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, PEDALS AND LINKAGES
2020 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, PEDALS AND LINKAGES
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2020 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2020 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2020 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2020 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2020 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2020 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2020 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2020 FREIGHTLINER SPRINTER 3500 Recall for COMMUNICATION, AUTO CRASH NOTIFICATION
2020 FREIGHTLINER SPRINTER 3500 Recall for COMMUNICATION, AUTO CRASH NOTIFICATION
2020 FREIGHTLINER SPRINTER 3500 Recall for COMMUNICATION, AUTO CRASH NOTIFICATION
2020 FREIGHTLINER SPRINTER 3500 Recall for COMMUNICATION, AUTO CRASH NOTIFICATION
2020 FREIGHTLINER SPRINTER 3500 Recall for COMMUNICATION, AUTO CRASH NOTIFICATION
2020 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2020 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2020 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2020 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
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