Auto Recalls for Consumers

1997 WESTERN STAR CONSTELLATION Recall - Campaign #97V075000

 
Auto Recalls For Consumers

1997 WESTERN STAR CONSTELLATION RECALL - #97V075000

RECALL FOR STEERING : GEAR BOX (OTHER THAN RACK AND PINION)

VEHICLE DESCRIPTION: CONVENTIONAL TRUCKS AND TRUCK/TRACTORS EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT. INSUFFICIENT CLEARANCE BETWEEN THE TOP OF THE STEERING SHAFT AND THE TOP OF THE OPENING IN THE ADAPTER PLATE CAN CAUSE THE STEERING SHAFT TO CONTACT THE TOP OF THE FIREWALL ADAPTER OPENING WEARING A GROOVE IN THE STEERING SHAFT. IF THE GROOVE IS ALLOWED TO WEAR DEEP ENOUGH, THE SHAFT CAN FAIL.

Information provided by the National Highway Traffic Safety Administration.

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Vehicle 1997 WESTERN STAR CONSTELLATION
Manufacturer WESTERN STAR TRUCKS, INC.
Manufactured between 11/1/1995 - 3/31/1997
Recalled on 5/1/1997
Influenced by WESTERN STAR TRUCKS, INC.
Owners Notified on 6/9/1997
# Affected 14
Recalled for STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Description VEHICLE DESCRIPTION: CONVENTIONAL TRUCKS AND TRUCK/TRACTORS EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT. INSUFFICIENT CLEARANCE BETWEEN THE TOP OF THE STEERING SHAFT AND THE TOP OF THE OPENING IN THE ADAPTER PLATE CAN CAUSE THE STEERING SHAFT TO CONTACT THE TOP OF THE FIREWALL ADAPTER OPENING WEARING A GROOVE IN THE STEERING SHAFT. IF THE GROOVE IS ALLOWED TO WEAR DEEP ENOUGH, THE SHAFT CAN FAIL.
Consequences IF THE STEERING SHAFT FAILS, STEERING CONTROL WILL BE LOST INCREASING THE RISK OF A VEHICLE CRASH.
Corrective action DEALERS WILL REPLACE THE FIREWALL ADAPTER PLATE ON THE AFFECTED VEHICLES.
Notes OWNER NOTIFICATION:OWNER NOTIFICATION IS EXPECTED TO BEGIN MAY 20, 1997.NOTE:OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-660-3319.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
See also 1997 WESTERN STAR CONSTELLATION Recall for SERVICE BRAKES, AIR, SUPPLY, LOW PRESSURE WARNING, SWITCH
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