Auto Recalls for Consumers

2002 COUNTRY COACH STRATFORD Recall - Campaign #02V065000

 
Auto Recalls For Consumers

2002 COUNTRY COACH STRATFORD RECALL - #02V065000

RECALL FOR SUSPENSION : FRONT : SPRINGS : COIL SPRINGS

ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEADING TO SUBSEQUENT DEFLATION OF THE AIR SPRING.

Information provided by the National Highway Traffic Safety Administration.

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Vehicle 2002 COUNTRY COACH STRATFORD
Manufacturer COUNTRY COACH INC
Manufactured between 8/22/2000 - 7/25/2001
Recalled on 3/8/2002
Influenced by COUNTRY COACH INC
Owners Notified on 3/8/2002
# Affected 40
Recalled for SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
 
Description ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEADING TO SUBSEQUENT DEFLATION OF THE AIR SPRING.
Consequences SUDDEN AIR SPRING DEFLATION WILL CAUSE LOSS OF PROPER SUSPENSION RIDE HEIGHT AND PRODUCE DIFFICULTY WITH STEERING VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Corrective action DEALERS WILL REMOVE AND REPLACE EXISTING FRONT AIR SPRINGS, AND AIR SPRING ADAPTOR MOUNTING PLATES WITH RE-DESIGNED FULL SUPPORT PLATES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
Notes CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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