2020 THOR SYNERGY RECALL - #20V308000
RECALL FOR EQUIPMENT : OTHER : OWNERS/SERVICE/OTHER MANUAL
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
Information provided by the National Highway Traffic Safety Administration.
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| Vehicle |
2020 THOR SYNERGY |
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| Manufacturer |
Thor Motor Coach |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
5/27/2020 |
| Influenced by |
Thor Motor Coach |
| Owners Notified on |
6/25/2020 |
| # Affected |
566 |
| Recalled for |
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
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| Description |
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates. |
| Consequences |
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash. |
| Corrective action |
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2020 THOR SYNERGY Recall for EQUIPMENT, OTHER, LABELS
2020 THOR SYNERGY Recall for POWER TRAIN, AUTOMATIC TRANSMISSION
2020 THOR SYNERGY Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, HOSES, LINES/PIPING, AND FITTINGS
2020 THOR SYNERGY Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
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