| Component | Summary |
110000 ELECTRICAL SYSTEM | Dec 20, 2021 - Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion. |
353000 EQUIPMENT, ELECTRICAL | Dec 06, 2021 - Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r |
110000 ELECTRICAL SYSTEM | Dec 07, 2020 - In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market |
110000 ELECTRICAL SYSTEM | May 05, 2020 - Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on t |
110000 ELECTRICAL SYSTEM | Nov 05, 2019 - Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BEC |
110000 ELECTRICAL SYSTEM | Sep 10, 2018 - Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us |
110000 ELECTRICAL SYSTEM | Sep 10, 2018 - Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0 |
111000 ELECTRICAL SYSTEM, 12V/24V/48V BATTERY | Sep 10, 2018 - Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri |
350000 EQUIPMENT | Sep 10, 2018 - Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri |
350000 EQUIPMENT | Sep 10, 2018 - Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us |
350000 EQUIPMENT | Sep 10, 2018 - Some 2016 C-MAX and Focus Electric vehicles built on or after 11-May-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (BCM) to the latest level using Integrated Diagnostic System (IDS) release 110.0 |
356000 EQUIPMENT ADAPTIVE/MOBILITY | Sep 10, 2018 - Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete us |
060000 ENGINE AND ENGINE COOLING | Aug 01, 2017 - Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest |
100000 POWER TRAIN | Aug 01, 2017 - Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac |
103000 POWER TRAIN, AUTOMATIC TRANSMISSION | Aug 01, 2017 - Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac |
110000 ELECTRICAL SYSTEM | Aug 01, 2017 - Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest |
353000 EQUIPMENT, ELECTRICAL | Aug 01, 2017 - Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming |
353500 EQUIPMENT, ELECTRICAL, NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | Aug 01, 2017 - Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming |
118000 ELECTRICAL SYSTEM, SOFTWARE | Mar 20, 2017 - SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO |
118000 ELECTRICAL SYSTEM, SOFTWARE | Mar 20, 2017 - SOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE |
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