2017 TESLA MODEL S RECALL - #21V035000
RECALL FOR VISIBILITY : DEFROSTER/DEFOGGER/HVAC SYSTEM
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Information provided by the
National Highway Traffic Safety Administration.
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Recall Details
| Vehicle |
2017 TESLA MODEL S |
|
| Manufacturer |
Tesla, Inc. |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
2/1/2021 |
| Influenced by |
OFFICE OF DEFECTS INVESTIGATION |
| Owners Notified on |
3/29/2021 |
| # Affected |
134,951 |
| Recalled for |
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
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|
| Description |
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions. |
| Consequences |
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash. |
| Corrective action |
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
| See also |
2017 TESLA MODEL S Recall for EXTERIOR LIGHTING, TURN SIGNAL
2017 TESLA MODEL S Recall for BACK OVER PREVENTION, SOFTWARE
2017 TESLA MODEL S Recall for FORWARD COLLISION AVOIDANCE, WARNINGS
2017 TESLA MODEL S Recall for FORWARD COLLISION AVOIDANCE, AUTOMATIC EMERGENCY BRAKING
2017 TESLA MODEL S Recall for FORWARD COLLISION AVOIDANCE, SENSING SYSTEM, CAMERA
2017 TESLA MODEL S Recall for FORWARD COLLISION AVOIDANCE, SOFTWARE
2017 TESLA MODEL S Recall for LATCHES/LOCKS/LINKAGES, HOOD, LATCH
2017 TESLA MODEL S Recall for ELECTRICAL SYSTEM, ADAS, AUTONOMOUS/SELF DRIVING, SOFTWARE
2017 TESLA MODEL S Recall for STEERING, ELECTRIC POWER ASSIST SYSTEM
2017 TESLA MODEL S Recall for STEERING, AUTOMATED/ADAPTIVE STEERING
2017 TESLA MODEL S Recall for ELECTRICAL SYSTEM, ADAS, AUTONOMOUS/SELF DRIVING, SOFTWARE
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| Technical Service Bulletins |
Nov 08, 2021 - 010000 STEERING
Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, brak
Feb 01, 2021 - 350000 EQUIPMENT
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touch
Dec 14, 2020 - 350000 EQUIPMENT
For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touch
Aug 10, 2020 - 020000 SUSPENSION
On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, the noise might be heard when traveling from a driveway to
Jul 06, 2020 - 010000 STEERING
Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
View all Technical Service Bulletins
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