GULF STREAM IS RECALLING 68 MY 2007-2008 CRESCENDO, TOUR MASTER AND YELLOWSTONE MOTOR HOMES BUILT ON

Jul 31, 2008 — Recall Campaign #08V354000

GULF STREAM IS RECALLING 68 MY 2007-2008 CRESCENDO, TOUR MASTER AND YELLOWSTONE MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS. THE AAC FRONT AXLE STEERING ARM BOLTS WITH A LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER-TIGHTENED WHICH MAY RESULT IN FATIGUE OR FRACTURE OF THE STEERING ARM BOLTS.

The recall was influenced by the Office of Defects Investigation with about 68 units affected.

See recall notice

NHTSA Safety Recall Notice

08V354000

Manufacturer:	Gulf Stream Coach, Inc.
Recall date:	July 31, 2008
NHTSA Campaign #:	08V354000
Units affected:	68

Description:: GULF STREAM IS RECALLING 68 MY 2007-2008 CRESCENDO, TOUR MASTER AND YELLOWSTONE MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS. THE AAC FRONT AXLE STEERING ARM BOLTS WITH A LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER-TIGHTENED WHICH MAY RESULT IN FATIGUE OR FRACTURE OF THE STEERING ARM BOLTS.
Consequeces:: SHOULD THESE BOLTS FRACTURE, THE RESULTING LOSS OF STEERING CONTROL COULD CAUSE A CRASH.
Corrective action:: GULF STREAM IS WORKING WITH DAIMLER TRUCKS (FREIGHTLINER) TO REPAIR THESE VEHICLES FREE OF CHARGE (PLEASE SEE 07V306). OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712 OR GULF STREAM AT 1-574-773-7761.
Notes:: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Affects the following:

2008 GULF STREAM CRESCENDO Complaints
WE WERE RUNNING ON GENERATOR POWER FOR THE FIRST TIME SINCE BUYING NEW RV. THE DVD PLAYER CAUGHT ON FIRE WHILE RV WAS RUNNING ON GENERATOR POWER. DEALER REPAIR TRACED IT BACK TO FAULTY VOLTAGE REGULATOR ON THE GENERATOR. RV DESIGN LACKS SURGE PROTECTOR ON INCOMING ELECTRICAL POWER AND ON GENERATOR. WE HAD TO EVACUATE RV OF PEOPLE AND SHOW DOGS. GENERATOR PROMPTLY TURNED OFF WHICH LIMITED DAMAGE. THIS HAPPENED IN NOVEMBER 2009 AND DEALER SERVICE MANAGER STILL WORKING ON REPAIR IN FEB 2010 WITH NO HELP FROM RV MANUFACTURER. ALSO BLEW OUT TELEVISIONS. COULD HAVE BEEN MUCH WORSE IF OCCUPANTS HAD BEEN SLEEPING OR COACH HAD BEEN UNOCCUPIED, BUT WE WERE UP AND EATING BREAKFAST. *TR UPDATED 05/13/10 *BF UPDATED 05/14/10;
2008 GULF STREAM TOURMASTER Complaints
2008 GULFSTREAM R V,PURCHASED JAN.18, 2008 TRAVELING DOWN THE ROAD I NOTICED A CONTINUOUS NOISE COMING FROM THE FRONT SHADE, WHICH IS APPROX. 8' IT HAS TWO SHADES THAT ROLL ON IT, SO IT'S VERY HEAVY. WE REPORTED IT TO THE R V DEALER, THEY CHECKED IT, SAID IT WAS FINE ! SO WE CONTINUED ON OUR TRIP TO YUMA, AZ. THANKFULLY WE MADE IT THERE AND HAD PARKED THE R V BE FORE THE WHOLE THING CAME CRASHING DOWN, THIS HAPPENED IN DEC.2008 IT CRACKED THE FRONT WINDOW,PUT DEEP GASHES IN THE DASH BOARD. WE CALLED GULFSTREAM TOLD THEM WHAT HAPPENED, AND ALSO SUGGESTED THEY DO A SAFETY RECALL ON THE SHADE. THEN WE TOOK IT TO THE REPAIR SHOP, FOUND OUT ONLY 2 SCREWS MAYBE 1 INCH LONG WAS HOLDING THIS UP, SO THEY ORDERED NEW SIDE PANELS THAT WERE DAMAGED, PLUS SCREWS, & A CENTER STRIPE TO HELP SECURE IT, PLUS THEY TOLD US THE GASHES WERE TO DEEP ON THE DASH TO BE REPAIRED, THEY WOULD ORDER A NEW DASH. WE DECIDED DUE TO THE POOR SERVICE WE'VE RECEIVED FROM GULFSTREAM, WE WOULD JUST HAVE THE DASH REPAIRED, SINCE WE TRAVEL ALOT WE DIDN'T WANT TO WAIT FOR MORE PARTS. THE PARTS WERE ORDERED, WE WAITED AND WAITED FOR THEM TO ARRIVE, FINALLY THE DEALERSHIP CALLED AND SAID TO BRING THE MOTOR HOME IN, WE DID, ONLY TO FIND OUT GULFSTREAM DIDN'T SEND ALL THE PARTS.ALL THE PARTS WERE ORDERED DEC.8,2008. WE LEFT YUMA THE 15TH OF APRIL, STILL NO REPAIRS MADE, WE TOOK SOME OF THE SIDE PANELS WITH US, TO BE REPLACED IN WASHINGTON, AT THIS POINT THEY ARE REFUSING TO FINISH ANY OF THE WORK THEY STARTED, BECAUSE THE PARTS WHERE NEVER RECEIVED IN A TIMELY MANNER OUR WARRANTY IS NOW UP, AND GULFSTREAM IS REFUSING TO COMPLETE THE WORK. AS FAR AS I KNOW THERE'S NOT BEEN A SAFETY RECALL ON THE SHADE, LORD HAVE MERCY IF IT FALLS DOWN WHILE SOME ONE IS DRIVING DOWN THE ROAD ! *TR UPDATED 05/13/10 *BF UPDATED 05/14/10.*JB;