GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE

Aug 05, 2008 — Recall Campaign #08V383000

GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE, FRIENDSHIP, AND TOUR MASTER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

The recall was influenced by the Office of Defects Investigation with about 413 units affected.

See recall notice

NHTSA Safety Recall Notice

08V383000

Manufacturer:	Gulf Stream Coach, Inc.
Recall date:	August 05, 2008
NHTSA Campaign #:	08V383000
Units affected:	413

Description:: GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE, FRIENDSHIP, AND TOUR MASTER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequeces:: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Corrective action:: GULF STREAM IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR GULF STREAM AT 1-574-773-7761.
Notes:: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Affects the following:

2002 GULF STREAM FRIENDSHIP Complaints
EXHAUST FUMES AND SOOT ENTERING REAR OF MOTOR COACH. FUMES ARE DETECTED WHILE RIDING DOWN HIGHWAY. SOOT IS IN CLOSET WHEN VEHICLE STOPS AFTER LONG TRIP. SEVERAL PEOPLE STATED THAT THEY SMELLED DIESEL FUMES FROM DECEMBER 2005 WHEN I PURCHASED COACH. I FINALLY LET SOMEONE ELSE DRIVE AND I WENT IN BACK AND COULD SMELL THE DIESEL FUMES. UPON FURTHER INVESTIGATION THE CLOSET WAS LEAKING DIESEL SOOT INTO THE CLOSET, IT IS BLACK ALL OVER INSIDE OF CLOSET. *NM;
2002 GULF STREAM SUN VOYAGER Complaints
TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER RV. THE CONTACT WAS DRIVING 45 MPH AND AS THE BRAKES WERE APPLIED, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKES OVERHEATED AND BEGAN SMOKING BEFORE IGNITING. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V092000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE WARNING). PER THE RECALL, THE DEALER WAS TO REPAIR THE BRAKE LINING, ROTORS AND OTHER COMPONENTS IF THEY WERE DAMAGED AS A RESULT OF THE RECALLED COMPONENT. THE CONTACT'S ENTIRE BRAKING SYSTEM WAS DAMAGED AS A RESULT OF THE FAILURE HOWEVER, THE DEALER ADVISED THAT THEY WOULD ONLY MAKE REPAIRS TO THE BRAKE PADS, ROTORS AND THE REAR AXLE SEAL. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE REAMING FAILURES OF THE BRAKING SYSTEM WOULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT WAS ADVISED THAT HE WOULD HAVE COVER THE COST OF REPAIRS ALTHOUGH THE RECALL STATED OTHERWISE. THE DEALER CONTINUED TO INFORM THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIRS THAT WERE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 23,000. UPDATED 6/15/12 *CN;