VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER

Aug 20, 2009 — Recall Campaign #09V333000

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

The recall was influenced by the Office of Defects Investigation with about 16,000 units affected.

See recall notice

NHTSA Safety Recall Notice

09V333000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	August 20, 2009
NHTSA Campaign #:	09V333000
Units affected:	16,000

Description:: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Consequeces:: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Corrective action:: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notes:: VW RECALL NO.37E3/S7 & AUDI RECALL NO. 37E5/J7.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2009 AUDI TTS Complaints
The contact owns a 2009 Audi TTS. The contact stated while driving 55 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated on the instrument panel. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the water pump and the ECM module had failed and needed to be replaced. The contact stated that the water pump had been replaced, but the ECM module was not replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,964.;
2009 VOLKSWAGEN EOS Complaints
Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant. No lights came on about this. Dealership has had car for 3+ weeks "waiting for parts". VW North America does not want to get involved. To kill the engine I had to pull the fuel pump fuse.;
2010 AUDI A3 Complaints
225/45zr1794w purchased at discount tire. TPMS system failed after tire installation. I told the technician and he reset the system. Five miles later TPMS indicator came on. Malfunction TPMS. I monitor the tire pressure periodically and the tires seemed fine. While driving on Florida 528 to the airport i heard a rumbling and pulled over immediately. The tire sidewall was cut almost all the way around the tire. I assume from low pressure or tire malfunction. The tire is only a few months old. I am going to visit discount tire today and see what they say/do. I commute 150 miles a day at highway speeds. Fortunately I was able to pull over and not damage my rim. I removed the tire and put the spare on. I was flying to Columbia south America and nearly missed my flight. I have not found any reason the tire lost air pressure. Because this tire was nearly new it should have held air. Had discount tire fully corrected the TPMS system i may have been able to save the tire and not experienced the horrid experience of changing the tire on the highway 70 mph speed limit however the actual speeds are from 80mph up. Fortunately i work for the Orlando international Airport and had a colleague park my car to avoid missing the flight. Had four road hugger ties on my Audi now 3 and a spare. I'm not sure what the outcome will be but a brand new tire should not have deflated an had discount tire performed as professional technicians i most likely would not be contacting your organization. Thank your [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).;
2010 VOLKSWAGEN GTI Complaints
The seatbelt is failing as it does not retract back into its holder and I am uncertain as to how safe and effective it is. Note that I have not done anything to cause this damage to it, it is through use and time. Volkswagen Group should approve fixes to it without additional cost to the customer.;
2010 VOLKSWAGEN JETTA Complaints
Why driving at 55mph the high pressure fuel pump grenaded sending metal shrapnel through the engine causing an immediate engine shut off while still driving. Entire fuel system has shut down as result;