DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2001-2002 FIFTH AVENUE

Sep 21, 2010 — Recall Campaign #10V428000

DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2001-2002 FIFTH AVENUE, SIGNATURE, AND MODEL YEAR 2003-2004 COLORADO RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

The recall was influenced by the Office of Defects Investigation with about 1,494 units affected.

See recall notice

NHTSA Safety Recall Notice

10V428000

Manufacturer:	Dutchmen Manufacturing, Inc.
Recall date:	September 21, 2010
NHTSA Campaign #:	10V428000
Units affected:	1,494

Description:: DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2001-2002 FIFTH AVENUE, SIGNATURE, AND MODEL YEAR 2003-2004 COLORADO RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequeces:: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Corrective action:: DUTCHMEN IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Notes:: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2002 DUTCHMEN LITE Complaints
6-28-2008 DISCOVERED FIRE IN OUR 2002 DUTCHMEN LITE TRAVEL TRAILER. UPON INSPECTION I FOUND THE MICROWAVE OVEN RUNNING AND WAS THE SOURCE OF THE FIRE. 7-3-08 REALIZED OUR MICROWAVE WAS THE SUBJECT OF NHTSA RECALL NUMBER 03E044000. IT IS A SAMSUNG MODEL# MR5491G MANUFACTURED FEBRUARY 2002. ON 7-3-08 I ALSO CALLED THE SAMSUNG COMPANY AND INFORMED THEM OF MY MISFORTUNE. I'VE SENT SAMSUNG PICTURES AND ESTIMATES OF DAMAGES PER THEIR REQUEST, AS WELL AS REMOVING THE OVEN FROM THE TRAILER AND DRIVING IT 50 MILES ONE WAY TO THEIR NEAREST SERVICE CENTER FOR REPAIRS. THEY HAVE SINCE INFORMED ME THAT IT IS NOT REPAIRABLE. I'M VERY FRUSTRATED WAITING ON THEIR CLAIMS DEPARTMENT TO RESPOND. WE ARE MISSING OUR MUCH CHERISHED CAMPING SEASON AND I DON'T KNOW WHAT STEPS TO TAKE SHORT OF HIRING A LAWYER, WHICH ISN'T IN MY BUDGET. PLEASE HELP. WHAT DO I DO NEXT. SAMSUNG CLAIM NUMBER FOR MY CASE IS 3000160265. IF YOU CAN HELP I WOULD APPRECIATE IT. *TR;
2004 DUTCHMEN COLORADO Complaints
ON A RECENT TRIP TO SIOUX FALLS, TWO OF OUR CARLISLE TIRES SEPARATED CAUSING DAMAGE TO THE SIDE OF OUR 5TH WHEEL. ONE ON THE WAY DOWN AND THE OTHER ON THE WAY HOME. BOTH TIRES PEELED LIKE DOWN TO THE FINAL LAYER OF TUBING. IT CAUSE DAMAGE TO THE WHEEL WELL AREA, TO THE CAMPER'S SIDING AND TO ONE OF THE SLIDE OUTS. WE HAD CHECKED THE TIRE PRESSURE AND THOUGHT ALL WAS WELL. HOWEVER JUST EAST OF ALBERT LEA THE FIRST TIRE BLEW. IT WAS LATE AT NIGHT AND NO ASSISTANCE WAS AVAILABLE. WE WERE FORTUNATE TO HAVE THIS HAPPEN JUST A HALF MILE FROM THE COUNTY 46 EXIT AND WERE ABLE TO FIND SHELTER FOR THE NIGHT. IN THE MORNING WE HAD A TECHNICIAN FROM THE HANSON TIRE COMPANY SWAP OUT TIRES AND CONTINUED OUR TRIP. WHAT SHOULD HAVE BEEN A LEISURELY 5 HOUR TRIP TURNED INTO A 26 HOUR ORDEAL. WE HAD A NEW TIRE MOUNTED AT SAM'S CLUB IN SIOUX FALLS. IT WAS A GOOD THING WE DID. ON OUR TRIP HOME THE SECOND TIRE ON THE SAME SIDE SEPARATED DOING FURTHER DAMAGE TO OUR CAMPER. THIS TIME IT WAS WEST OF FAIRMONT. WE LIMPED INTO TOWN AND WAS ASSISTED BY AN ELDERLY GENTLEMAN TO HAPPENED TO OWN THE IMPLEMENT DEALERSHIP AND WAS CHECKING SOMETHING AT THE SHOP. I AM ANGRY THAT SUCH TIRES ARE ON THE ROAD. WE KEPT THE SECOND TIRE TO SHOW ANYONE WHO WANTS TO SEE JUST HOW BADLY THESE TIRES SHREDDED. I WANT TO BE COMPENSATED FOR OUR COSTS AND HAVE THE SIDE OF MY NEWLY PURCHASE 5TH WHEEL REPAIRED. *NM;