FOREST RIVER IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME

Oct 01, 2010 — Recall Campaign #10V454000

FOREST RIVER IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

The recall was influenced by the Office of Defects Investigation with about 2,207 units affected.

See recall notice

NHTSA Safety Recall Notice

10V454000

Manufacturer:	Forest River, Inc.
Recall date:	October 01, 2010
NHTSA Campaign #:	10V454000
Units affected:	2,207

Description:: FOREST RIVER IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequeces:: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Corrective action:: FOREST RIVER IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Notes:: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2004 FOREST RIVER SANDPIPER Complaints
MY COMPLAINT IS THAT DOMETIC WILL DO NOTHING TO REPAIR THE WELL KNOWN DEFECT FROM THE MANUFACTURE OF THEIR COOLING SYSTEMS CONCERNING THE PREMATURE FAILURE OF THE BOILER TUBE. FIRST OF ALL DOMETRIC ISSUED A RECALL BECAUSE OF FIRES THAT RESULTED WRONGFUL DEATH AND PROPERTY DAMAGE LAWSUITS. THEY CAME OUT WITH A PREVENTATIVE SOLUTION AFTER THE FACT (I'M NOT ALONE HERE) TO INSTALL A HIGH TEMP. CUT OUT SWITCH SO AS TO PREVENT THE UNIT FROM STARTING A FIRE. THIS MEASURE DID NOT DO ANYTHING TO ADDRESS THE PREMATURE FAILURE OF THE BOILER UNIT. THIS LEAVES THE OWNERS OF THEIR UNITS RESPONSIBLE FOR REPLACEMENT COST AND DOMETIC COMPLETELY GETS AWAY WITH A WELL KNOWN AND DOCUMENTED POORLY DESIGNED COOLING UNIT. WHEN ONE LISTENS TO THE RECORDING ON THE RECALL LINE DOMETIC ADMITS THAT THERE WAS A DESIGN FLAW. *TR;
2005 FOREST RIVER CARDINAL Complaints
TL* THE CONTACT OWNS A 2005 FORREST RIVER CARDINAL. THE CONTACT STATED THAT THE FRAME HAD CRACKS ON BOTH SIDES OF THE VEHICLE NEAR THE WHEELS. THE CONTACT FELT THAT THE FRAME WAS POORLY DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FRAME WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE FAILURE MILEAGE WAS 1,000.;
2005 FOREST RIVER GEORGETOWN Complaints
OUR MOTORHOME FRONT CAP MOVES WHEN USING THE LEVELERS. THE RIGHT WINDSHIELD HAS BROKEN TWICE AND THE LEFT BROKE WHILE SITTING IN A STORAGE LOT ON LEVEL GROUND. (LEVELERS NOT EXTENDED)I INFORMED THE FORESTRIVER RETAIL WARRANTY PEOPLE AND THEY ACT AS THEY HAVE NOT HEARD OF THIS PROBLEM. THEY TOLD ME TO BRING IT BY THE SHOP AND THEY WOULD TAKE A LOOK AT IT. ONLY ONE PROBLEM.THEY ARE OVER 2000 MILES AWAY AND THE MOTORHOME CANNOT BE DRIVEN WITH BROKEN WINDSHIELDS.THEY ALSO SAID THAT USING THE AUTOMATIC LEVELERS CAN PUT A UNDUE TWIST TO THE FRONT CAP AND CAUSE THIS PROBLEM. IF THAT IS THE CASE. WHY HAVE THAT FEATURE INSTALLED? THIS IS A MAJOR MANUFACTURER DEFECT. IT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR;