NAVISTAR IS RECALLING CERTAIN VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME

Sep 27, 2010 — Recall Campaign #10V455000

NAVISTAR IS RECALLING CERTAIN VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

The recall was influenced by the Office of Defects Investigation with about 7 units affected.

See recall notice

NHTSA Safety Recall Notice

10V455000

Manufacturer:	MONACO COACH CORPORATION
Recall date:	September 27, 2010
NHTSA Campaign #:	10V455000
Units affected:	7

Description:: NAVISTAR IS RECALLING CERTAIN VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequeces:: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Corrective action:: NAVISTAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Notes:: NAVISTAR SAFETY RECALL NO. R10016.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2009 HOLIDAY RAMBLER ALUMASCAPE Complaints
TL* THE CONTACT OWNS A 2009 AUDI HOLIDAY RAMBLER TRAILER SERIES 32CK2 (NA). WHILE DRIVING 35 MPH, THE TIRE AND HUBCAP DETACHED FROM THE VEHICLE WITHOUT WARNING. THE ELECTRONIC BRAKE WARNING INDICATED ILLUMINATED. THE DEALER WAS NOTIFIED AT 574-537-8900 AND THE VEHICLE WAS TAKEN TO STOLTZFUS RVS (3280 N READING RD, REINHOLD'S, PA 17569) WHERE IT WAS DIAGNOSED THAT THE WIRING ON THE VEHICLE WAS FAULTY DUE TO THE TIRE AND HUBCAP DETACHMENT. ALSO, BOTH REAR AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD PROVIDE ONE AXLE, BUT THE CONTACT WOULD NEED TO PURCHASE THE SECOND AXLE. THE FAILURE MILEAGE WAS UNAVAILABLE.;
2009 HOLIDAY RAMBLER AMBASSADOR Complaints
2 FRONT TIRES ON RV BLEW OUT A LITTLE OVER 100 MILES APART ON SAME DAY. BOTH TIRES PUT IN SERVICE ON SAME DAY. BOTH HAD LARGE AMOUNT OF TREADS. BOTH SUMITOMO BRAND.;
2010 MONACO COACH DIPLOMAT Complaints
MY MOTOR HOME CAME EQUIPPED WITH THE IOTA ITS-50R TRANSFER SWITCH. IN JULY 2010 IT CAUSED A FIRE IN THE COACH WHICH WAS EXTINGUISHED BY ME AND A NEW TRANSFER SWITCH OF THE SAME MANUFACTURER WAS INSTALLED ON 29 JULY 2010. ON 25 NOV 2015 THE REPLACEMENT TRANSFER SWITCH FAILED (NO FIRE THIS TIME) AND WILL RESULT IN MY HAVING TO REPLACE IT AGAIN, THIS TIME WITH ANOTHER BRAND OF TRANSFER SWITCH. I CALLED MONACO CUSTOMER SERVICE AND COMPLAINED THAT I HAD NOT BEEN NOTIFIED OF THE INITIAL RECALL OF 2012. THEY STATED THAT THEY WOULD ONLY HONOR THE RECALL OF IOTA TRANSFER SWITCHES INSTALLED BY MONACO WHILE THE COMPANY WAS OWNED BY NAVISTAR. MY COACH WAS BUILT BY MONACO COACH CORP. IN LATE 2008. THEY ALSO INDICATED TO ME THAT IOTA HAD DISAVOWED ANY RESPONSIBILITY FOR ANY DAMAGE INCURRED BY THE "DEFECTIVE" TRANSFER SWITCHES. I HAVE DISCONNECTED THE SHORE POWER FOR MY MOTOR HOME AS I DO NOT WANT TO RISK ANOTHER FIRE AND POSSIBLE TOTAL LOSS OF MY COACH AND ITS CONTENTS. THE ONLY WAS I CAN HAVE 110 AC POWER IS TO RUN THE ONBOARD GENERATOR AND I AM RELUCTANT TO DO THAT AS THE POWER STILL GOES THROUGH THE TRANSFER SWITCH. ANY ASSISTANCE THAT CAN BE RENDERED IN REPAIRING THIS DEFECTIVE PRODUCT WILL BE APPRECIATED.;