GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES

Nov 22, 2010 — Recall Campaign #10V584000

GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

The recall was influenced by the manufacturer with about 1,328 units affected.

See recall notice

NHTSA Safety Recall Notice

10V584000

Manufacturer:	Gulf Stream Coach, Inc.
Recall date:	November 22, 2010
NHTSA Campaign #:	10V584000
Units affected:	1,328

Description:: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequeces:: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Corrective action:: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
Notes:: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2005 GULF STREAM ATRIUM SPECIAL EDITION Complaints
TL*THE CONTACT OWNS A 2005 GULF STREAM ATRIUM. THE STEPS TO THE VEHICLE ARE UNSAFE BECAUSE THEY ARE NOT UNIFORM. FROM THE INSIDE OUT, THE FIRST STEP IS NINE INCHES, THE NEXT STEP IS THIRTEEN AND ONE HALF INCHES, THE THIRD STEP IS EIGHT AND ONE HALF INCHES, AND THE GROUND STEP IS SIX AND ONE HALF INCHES. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTIFIED THE DEALER. THE DEALER SENT A TECHNICIAN WHO MEASURED THE STEPS AND AGREED THAT THEY WERE UNEVEN AND UNSAFE. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,100 AND FAILURE MILEAGE WAS 10,061.;
2008 GULF STREAM TOURMASTER Complaints
2008 GULFSTREAM R V,PURCHASED JAN.18, 2008 TRAVELING DOWN THE ROAD I NOTICED A CONTINUOUS NOISE COMING FROM THE FRONT SHADE, WHICH IS APPROX. 8' IT HAS TWO SHADES THAT ROLL ON IT, SO IT'S VERY HEAVY. WE REPORTED IT TO THE R V DEALER, THEY CHECKED IT, SAID IT WAS FINE ! SO WE CONTINUED ON OUR TRIP TO YUMA, AZ. THANKFULLY WE MADE IT THERE AND HAD PARKED THE R V BE FORE THE WHOLE THING CAME CRASHING DOWN, THIS HAPPENED IN DEC.2008 IT CRACKED THE FRONT WINDOW,PUT DEEP GASHES IN THE DASH BOARD. WE CALLED GULFSTREAM TOLD THEM WHAT HAPPENED, AND ALSO SUGGESTED THEY DO A SAFETY RECALL ON THE SHADE. THEN WE TOOK IT TO THE REPAIR SHOP, FOUND OUT ONLY 2 SCREWS MAYBE 1 INCH LONG WAS HOLDING THIS UP, SO THEY ORDERED NEW SIDE PANELS THAT WERE DAMAGED, PLUS SCREWS, & A CENTER STRIPE TO HELP SECURE IT, PLUS THEY TOLD US THE GASHES WERE TO DEEP ON THE DASH TO BE REPAIRED, THEY WOULD ORDER A NEW DASH. WE DECIDED DUE TO THE POOR SERVICE WE'VE RECEIVED FROM GULFSTREAM, WE WOULD JUST HAVE THE DASH REPAIRED, SINCE WE TRAVEL ALOT WE DIDN'T WANT TO WAIT FOR MORE PARTS. THE PARTS WERE ORDERED, WE WAITED AND WAITED FOR THEM TO ARRIVE, FINALLY THE DEALERSHIP CALLED AND SAID TO BRING THE MOTOR HOME IN, WE DID, ONLY TO FIND OUT GULFSTREAM DIDN'T SEND ALL THE PARTS.ALL THE PARTS WERE ORDERED DEC.8,2008. WE LEFT YUMA THE 15TH OF APRIL, STILL NO REPAIRS MADE, WE TOOK SOME OF THE SIDE PANELS WITH US, TO BE REPLACED IN WASHINGTON, AT THIS POINT THEY ARE REFUSING TO FINISH ANY OF THE WORK THEY STARTED, BECAUSE THE PARTS WHERE NEVER RECEIVED IN A TIMELY MANNER OUR WARRANTY IS NOW UP, AND GULFSTREAM IS REFUSING TO COMPLETE THE WORK. AS FAR AS I KNOW THERE'S NOT BEEN A SAFETY RECALL ON THE SHADE, LORD HAVE MERCY IF IT FALLS DOWN WHILE SOME ONE IS DRIVING DOWN THE ROAD ! *TR UPDATED 05/13/10 *BF UPDATED 05/14/10.*JB;