GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX

Dec 15, 2010 — Recall Campaign #10V623000

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.

The recall was influenced by the manufacturer with about 97,843 units affected.

See recall notice

NHTSA Safety Recall Notice

10V623000

Manufacturer:	General Motors, LLC
Recall date:	December 15, 2010
NHTSA Campaign #:	10V623000
Units affected:	97,843

Description:: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequeces:: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Corrective action:: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Notes:: GM SAFETY RECALL NO. 100370.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2011 CADILLAC SRX Complaints
I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS. My 2011 Cadillac SRX had the same warnings on my dashboard that were included in the flyer that I received. The warning lights and message were Service StabiliTrak, and my car chimed in combination with the message and the lights stayed on while I drove. When at the dealership, I was told that they were locating the part, and would let me know if they were able to service my car that day. Not long afterwards, I was told that they were able to locate the part and my car could be serviced today for the Rear Toe Link safety recall. The shuttle took me home a while later and once I received a call back from the dealership that my car was ready for pick up, I returned back to the dealership. I then received my key and paperwork at the checkout counter and my car was driven back to me. The car was still on so I drove it back home, parked in my garage and turned it off. After 30 minutes, I started my vehicle and the same warning lights and message to Service the StabiliTrak, as well as the chiming were still on my dashboard as if the part was never replaced. When I spoke with the dealership service representative and the service manager later on, both men told me that the message warnings on my car and on the flyer about the Rear Toe Link Safety Recall had nothing to do with the Rear Toe Link Safety Recall. They said that I would have to pay a diagnostic fee to determine the cause for the message/chimes which could be other things. None of this information was on my checkout paperwork or discussed with me when I picked up my car that same day. At this point, I don't trust the information told to me over the phone and I don't trust if I pay for a diagnostic test, they would be honest to say that it was because of the safety recall. I'm questioning the actual service or if the part was replaced at all.;
2011 CHEVROLET EQUINOX Complaints
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the mother was driving, the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic, who discovered metal shavings in the engine oil pan and informed the contact that the engine had seized and needed to be replaced. The contact stated that prior to the engine failure, the vehicle experienced excessive oil consumption over a 14-month period. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 117,000.;
2011 GMC TERRAIN Complaints
We have 2011 GMC Terrain. We bought it used so we have only had it a couple years. We noticed it seemed to be using a little more oil but then we were told to keep watch on it. My husband did. Then one day while I was driving it I thought I had heard a faint clicking noise. I said that car isn’t going anywhere until it’s fixed. Little did we know it wouldn’t ever start again. We didn’t know about a so call recall or not a recall. Still until we had to have it towed in to be fixed, I heard it mentioned. By then the car was repaired at our expense of $8000+. We are retired and don’t have or didn’t have money for that repair. The only reason we had a little money was because my husband got paid for back (lump sum) payment just a couple of days before this. We still owe on the car. Without it we only have an old 2001GMC SIERRA 1500. We live paycheck to paycheck. I called one of GMC’s phone numbers today and I was told if we didn’t have it done at a GMC FACILITY we get NO reimbursement. I cried. My husband is a real stickler when it comes to our vehicles and maintenance and logs and also keeps receipts.Please tell me there is some to help us.;