KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS

Feb 10, 2011 — Recall Campaign #11V094000

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.

The recall was influenced by the manufacturer with about 469 units affected.

See recall notice

NHTSA Safety Recall Notice

11V094000

Manufacturer:	Keystone RV Company
Recall date:	February 10, 2011
NHTSA Campaign #:	11V094000
Units affected:	469

Description:: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.
Consequeces:: OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Corrective action:: DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes:: KEYSTON RV SAFETY RECALL NO. 11-162.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Affects the following:

2011 KEYSTONE COUGAR Complaints
THE SPARE TIRE HAS A COVER AND THE TRAILER HAS ALWAYS BEEN STORED IN A TEMPERATURE-CONTROLLED GARAGE. THE TIRE WAS INSTALLED ON THE TRAILER (IN THE RIGHT REAR POSITION) FOR THE FIRST TIME, PRESSURE CHECKED (65 PSI), AND DRIVEN 25-30 MILES ON I-25 AT 60-62 MPH BEFORE SUFFERING A CATASTROPHIC BLOW-OUT (ACCOMPANIED BY A VERY LARGE "BANG"). THE ENTIRE TREAD AREA PEELED OFF THE TIRE AND A LARGE HOLE REMAINED IN THE TREAD AREA OF THE CARCASS WITH JAGGED STEEL BELT CORDS PROTRUDING. WHILE GETTING THE TRAILER STOPPED, THE FLAILING TIRE (VISIBLE IN THE REARVIEW MIRROR) REPEATEDLY STRUCK THE SIDE OF THE TRAILER. THE WHEEL MOLDING ON THE SIDE OF THE TRAILER ABOVE THE WHEELS WAS TORN OFF AND DISINTEGRATED. THE ALUMINUM PANEL ABOVE THE WHEELS WAS BADLY DAMAGED AND COMPACTED INTO THE AREA BEHIND THE WHEEL AND IN FRONT OF THE ACCESS STEPS. THE STEPS AND MAIN ACCESS DOOR WERE ALSO DAMAGED. THE UNDERBODY AREA WAS DAMAGED IN THAT THE BELLY COVERING AND INSULATION WERE SHREDDED. THIS TIRE WAS A POWER KING TOWMAX STR SIZE ST225/75R15 IDENTIFIED BY DOT 83B4GPB1010.;
2011 KEYSTONE LAREDO Complaints
The driver side main support beam that runs the entire length of the trailer from front to back cracked. Also, many of the support beams that run the width of the trailer were twisted and nearly falling off. We had to replace the entire main support beam on the driver side as well as smaller supports that ran the width of the trailer. The first repair was in June 2022 for the smaller support beams. The second repair was in April 2023 for the long, driver side support beam.;