PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES

— Recall Campaign #12V295000

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.

The recall was influenced by the manufacturer with about 27 units affected.


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NHTSA Safety Recall Notice

12V295000
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Manufacturer: Volvo Bus Corporation
Recall date: June 26, 2012
NHTSA Campaign #: 12V295000
Units affected: 27

Description:
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
Consequeces:
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
Corrective action:
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
Notes:
THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-59.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Affects the following: