Keystone RV Company is recalling certain model year 2013-2014 recreational trailers equipped

Apr 23, 2013 — Recall Campaign #13V155000

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

The recall was influenced by the Office of Defects Investigation with about 6,561 units affected.

See recall notice

NHTSA Safety Recall Notice

13V155000

Manufacturer:	Keystone RV Company
Recall date:	April 23, 2013
NHTSA Campaign #:	13V155000
Units affected:	6,561

Description:: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Consequeces:: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Corrective action:: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2014 KEYSTONE ALPINE Complaints
TL* THE CONTACT OWNS A 2015 (NA) KEYSTONE ALPINE RV. THE CONTACT STATED THAT THE RV ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT NOTICED THAT THE OUTLETS FAILED TO PROVIDE ELECTRICAL POWER AND THE HOT WATER SYSTEM DID NOT PROVIDE HEATED WATER. AN RV TECHNICIAN INSPECTED THE POWER OUTLETS AND WAS ABLE TO CORRECT THE WIRES; HOWEVER, THE HOT WATER SYSTEM WAS NOT REPAIRED AND THE WALL NEEDED TO BE REMOVED TO LOCATE THE DEFECTIVE WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.;
2014 KEYSTONE BULLET Complaints
TL* THE CONTACT OWNS A 2014 KEYSTONE BULLET. THE CONTACT STATED THAT WATER ENTERED THE REAR PANEL OF THE TRAILER. UPON INSPECTION, THE CONTACT FOUND THAT THE ALUMINUM MOLDING HEATED AND CAUSED THE REAR PANEL TO WARP. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT INADEQUATE MATERIAL WAS USED, WHICH CAUSED THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.;
2014 KEYSTONE COUGAR Complaints
WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD ON OUR YEAR. I ASKED SEVERAL TIMES FOR SOMEONE HIGHER UP TO TALK TO BUT WAS NOT GIVEN ANY INFORMATION. THIS BICYCLE RACK/ BUMPER WAS INSTALLED BY FACTORY AND WAS RECALLED ON 2008,2010,2012 MODELS. THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON A VERY BUISY FREEWAY AND KEYSTONE IS NOT INTERESTED IN HELPING WITH THIS PROBLEM;