Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August

Aug 20, 2013 — Recall Campaign #13V372000

Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.

The recall was influenced by the manufacturer with about 1,931 units affected.

See recall notice

NHTSA Safety Recall Notice

13V372000

Manufacturer:	Crossroads RV
Recall date:	August 20, 2013
NHTSA Campaign #:	13V372000
Units affected:	1,931

Description:: Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Consequeces:: The awning may unfurl unexpectedly increasing the risk of a crash.
Corrective action:: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2012-2014 CROSSROADS REDWOOD

2014 CROSSROADS REDWOOD Complaints
I HAVE A 2014 REDWOOD GK38 THIS 5TH WHEEL RV WAS BUILT WITH 7000 POUND AXLES. LAST DECEMBER IN THE MOBILE, AL AREA WITHIN 40 MILES OF EACH OTHER I HAD 2 LEAF SPRINGS BREAK ON THE REAR AXLE. ONE ON THE WAY DOWN TO PORT CHARLOTTE FL AND ONE RETURNING HOME TO TEXAS. MY CONCERN IS THIS ISSUE IS NOT ISOLATED TO JUST MY REDWOOD THAT THIS IS VERY COMMON PROBLEM BECAUSE THESE 5TH WHEELS ARE ADVERTISED AND FULL TIME LIVING UNITS AND HAVE VERY HEAVY UPGRADES TO THE INTERIOR TO WITHSTAND FULL-TIME LIVING IN THEM. I AM A MEMBER OF THE REDWOOD OWNERS GROUP AND THERE HAVE BEEN NUMEROUS COMPLAINTS OF THESE SPRINGS BREAKING FOR A NUMBER OF YEARS. WHEN THE 2016 MODEL YEAR CAME THE MANUFACTURER CAME OUT WITH 8000 POUND SPRINGS AS STANDARD EQUIPMENT. I WAS VERY FORTUNATE THAT MY FIRST SPRING SNAPPED WHEN PULLING INTO THE CAMPGROUND 5 MPH I WAS STAYING FOR THE NIGHT. THE SECOND SPRING SNAPPED COMING INTO MAGNOLIA SPRINGS AL I WAS TRAVELING AT AROUND 10 MILES PER HOUR. HAD I BEEN ON I-10 TRAVELING AT HIGHWAY SPEED THIS COULD HAVE BEEN CATASTROPHIC THINK ABOUT IT HAPPENING IN THE MOBILE BAY TUNNEL WHICH I TRAVELED THROUGH TWICE DURING THIS TRIP. NOW I FEEL THAT THE MANUFACTURER HAS MISS LED ITS CUSTOMERS INTO A DANGEROUS SITUATION SINCE THEY STATE ON THE CLOSET ENTRANCE DOOR THAT THE WEIGHT OF THE RV IN MY CASE IS 13700 POUNDS WITHOUT UPGRADES OR CUSTOMER BELONGINGS. THEY ALSO STATE THE PIN WEIGHT OF THIS AROUND 3500 POUNDS. THIS WOULD LEAD ONE TO BELIEVE THAT THE AXLES ARE WELL WITH IN THE SAFETY ZONE. YET SO MANY PEOPLE ARE ENCOUNTERING THE SAME ISSUE WITH BROKEN SPRINGS. I WILL POST THIS TO THE MEMBERS SIGHT AND WOULD HOPE THAT THIS ISSUE IS LOOKED INTO NOT ONLY FOR THE SAFETY OF THE OWNERS THAT HAVE THESE RV'S BUT THE GENERAL PUBLIC TRAVELING OUR HIGHWAYS AROUND US. AS A RESULT MANY OF US OWNERS ARE CHOOSING TO REPLACE THEIR CURRENT SUSPENSIONS AT GREAT OUT OF POCKET COST.;