Nissan North America, Inc.'s is recalling certain model year 2014 Infiniti Q50 vehicles equipped
— Recall Campaign #13V588000
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
The recall was influenced by the manufacturer with about 23 units affected.
NHTSA Safety Recall Notice
13V588000
| Manufacturer: | Nissan North America, Inc. |
|---|---|
| Recall date: | November 20, 2013 |
| NHTSA Campaign #: | 13V588000 |
| Units affected: | 23 |
- Description:
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Consequeces:
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Corrective action:
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.