REV Ambulance Group Orlando, INC. is recalling certain model year 2010-2016 Road Rescue Specialty
— Recall Campaign #16V708000
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The recall was influenced by the manufacturer with about 145 units affected.
NHTSA Safety Recall Notice
16V708000
| Manufacturer: | REV Ambulance Group Orlando, Inc. |
|---|---|
| Recall date: | October 04, 2016 |
| NHTSA Campaign #: | 16V708000 |
| Units affected: | 145 |
- Description:
- REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
- Consequeces:
- The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
- Corrective action:
- REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected].
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.