Thor Motor Coach is recalling certain 2014-2015 Tuscany

Feb 14, 2017 — Recall Campaign #17V096000

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

The recall was influenced by the manufacturer with about 2,483 units affected.

See recall notice

NHTSA Safety Recall Notice

17V096000

Manufacturer:	Thor Motor Coach
Recall date:	February 14, 2017
NHTSA Campaign #:	17V096000
Units affected:	2,483

Description:: Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Consequeces:: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Corrective action:: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2014 THOR MOTOR COACH PALAZZO Complaints
The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.;
2016 THOR PALAZZO Complaints
A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess any damage to our coach. Luckily we came out unscathed. After looking into this further, I noticed that the screws holding the bracket on were broken off in the metal frame. I looked at the other bracket on the driver's side and the screws were broken off in the frame too and being held by one wood screw on the fiberglass facia. It seems that the wrong type of fasteners ate being used causing this failure;
2016 THOR MOTOR COACH TUSCANY XTE Complaints
While traveling the outer skin of a lower compartment door folded off. This occurred in heavy traffic during a vicious windstorm. The repair costs just under $7000. During our first trip after the repair, the skin came off again-this time at a slow speed and with normal weather. On your website, there is a recall for the identical problem in the Thor line of motorcoaches but not the Tuscany. October 29, 2021, NHTSA Campaign Number: 21V845 which reads: "A door skin that separates during transit can become a road hazard, increasing the risk of a crash." I am now looking at another replacement and have received an estimate of over $8000 (explained by inflation and shortage of repair technicians). Please consider extending this same recall for all models of these coaches as they are all produced at the same plant with the same doors by the same personnel. I called your office with this matter and was given an ODI# 11502280. Thank you.;
2016 THOR MOTOR COACH TUSCANY XTE Complaints
While traveling the outer skin of a lower compartment door folded off. This occurred in heavy traffic during a vicious windstorm. The repair costs just under $7000. During our first trip after the repair, the skin came off again-this time at a slow speed and with normal weather. On your website, there is a recall for the identical problem in the Thor line of motorcoaches but not the Tuscany. October 29, 2021, NHTSA Campaign Number: 21V845 which reads: "A door skin that separates during transit can become a road hazard, increasing the risk of a crash." I am now looking at another replacement and have received an estimate of over $8000 (explained by inflation and shortage of repair technicians). Please consider extending this same recall for all models of these coaches as they are all produced at the same plant with the same doors by the same personnel. I called your office with this matter and was given an ODI# 11502280. Thank you.;