Daimler Vans USA, LLC is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz
— Recall Campaign #17V272000
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
The recall was influenced by the manufacturer with about 3 units affected.
NHTSA Safety Recall Notice
17V272000
| Manufacturer: | Daimler Vans USA, LLC |
|---|---|
| Recall date: | April 21, 2017 |
| NHTSA Campaign #: | 17V272000 |
| Units affected: | 3 |
- Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
- Consequeces:
- The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
- Corrective action:
- DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.