Porsche Cars North America, Inc. is recalling certain 2010-2012 Panamera S

Jun 07, 2017 — Recall Campaign #17V368000

Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.

The recall was influenced by the manufacturer with about 18,005 units affected.

See recall notice

NHTSA Safety Recall Notice

17V368000

Manufacturer:	Porsche Cars North America, Inc.
Recall date:	June 07, 2017
NHTSA Campaign #:	17V368000
Units affected:	18,005

Description:: Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.
Consequeces:: An engine stall can increase the risk of a crash.
Corrective action:: Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. Owner notification letters were mailed January 12, 2018. Owners will receive a second notice when the remedy is available. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH08.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2011 PORSCHE CAYENNE S Complaints
The contact owns a 2011 Porsche Cayenne S. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate properly. The contact stated that there was water intrusion in the headlight housings. The vehicle was taken to an independent mechanic, who determined that the headlamps needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V656000 (Exterior Lighting); however, the contact had not yet received the notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.;
2011 PORSCHE CAYENNE TURBO Complaints
The contact owns a 2011 Porsche Cayenne Turbo. The contact stated that while starting the vehicle, the vehicle shuddered abnormally. Additionally, while driving, the vehicle experienced a loss of power steering assist, and the brake pedal was firm while depressed. The vehicle failed to come to a complete stop. The traction control, check engine, oil pressure, and several other unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the passenger's side camshaft controller and bolts had failed. The dealer determined that both the driver's and passenger's side camshaft controllers and bolts needed to be replaced. The dealer replaced the camshaft adjusters and bolts under NHTSA Campaign Number: 17V368000 (Engine) associated with the VIN; however, the contact was not satisfied with the remedy for the recall. The contact stated that the dealer failed to recover all the failed bolts inside the engine. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 131,046.;
2012 PORSCHE PANAMERA Complaints
vehicle high pressure fuel pump is attached to and a part of the left camshaft in the engine. Although a major and critical component of the engine and propulsion, the fuel pump seized, exploded and shredded itself and the camshaft at the connected point sending shards of metal chunks and pieces into the engine causing catastrophic engine failure. The engine immediately went into limp mode on the highway at no less than 70 miles per hour while passing an 18 wheeler which, was a major safety issue and could have caused a crash causing serious bodily injury or death as a result. According to my research, this is a known problem. Porsche was contacted and ignored the complaint. The engine had to be completely replaced.;