Volkswagen Group of America, Inc. is recalling certain 2009-2016 Volkswagen CC

Aug 16, 2017 — Recall Campaign #17V509000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

The recall was influenced by the manufacturer with about 280,915 units affected.

See recall notice

NHTSA Safety Recall Notice

17V509000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	August 16, 2017
NHTSA Campaign #:	17V509000
Units affected:	280,915

Description:: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequeces:: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective action:: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2010 VOLKSWAGEN PASSAT Complaints
My 2010 Volkswagen CC became completely inoperable because of the active fuel pump control module recall (NHTSA 17V509). The vehicle stalled and nearly caused an accident. The check engine light came on just before I noticed a burning smell coming from the backseat of my car immediately after smelling that the car suddenly stalled out in the middle of a busy intersection and the engine would not start back up. I had to push it to a gas station parking lot across 3 lanes of traffic. I lifted up the backseat and found that the fuel control module was overheated and melting on top of the fuel pump so I carefully and properly disconnected it from the vehicle. The next day I had the vehicle towed to Lokey Volkswagen in Clearwater, FL. Today 3/14/2026 They did the recall repair and told me my vehicle is safe to drive. Today 3/14/2026 I drove the car 1 mile from the dealership when the exact same thing happened again the car stalled out, and I had to carefully maneuver to the shoulder of hwy us 19 s narrowly missing vehicles in the other lanes. The vehicle was then towed back to lokey Volkswagen. It is pretty clear that the issue was not resolved, and that this fuel control module failing may have affected other parts of the fuel system/wiring and or the fuel control module failed again. I have pictures of the fuel control module, and I gave the initial melted/failed fuel control module to the service department and they took it. The dealership service department is stating that this may be to do something other than the recall repair and that I may be liable for the diagnostic and towing charges. This is a very serious safety issue that almost cost me to get in accidents on the highway twice. I feel that they (Volkswagen) needs to be held responsible for rectification and to find out if there is a connection between this recall and the continuing failure of the vehicle to operate safely.;
2010 VOLKSWAGEN PASSAT WAGON Complaints
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE VEHICLE WAS TOWED TO SCHUMACHER AUTOMOTIVE GROUP (561-935-4690, LOCATED AT 3001 OKEECHOBEE BLVD, SUITE C, WEST PALM BEACH, FL 33409) WHERE THE RECALL REPAIRS WERE PERFORMED. THE FOLLOWING DAY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE DEALER STATED THAT THE RECENT FUEL PUMP FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER STATED THAT THE FUEL PUMP WAS NOT COVERED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.;
2016 VOLKSWAGEN CC Complaints
I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no warning when this happens, it just decides to stop at any given time. This page will not allow me to upload the other scanned diagnosis that was repaired from 2020. Please advise.;