Thor Motor Coach is recalling certain 2014-2016 Ace, Challenger

Sep 07, 2017 — Recall Campaign #17V555000

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

The recall was influenced by the manufacturer with about 1,105 units affected.

See recall notice

NHTSA Safety Recall Notice

17V555000

Manufacturer:	Thor Motor Coach
Recall date:	September 07, 2017
NHTSA Campaign #:	17V555000
Units affected:	1,105

Description:: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Consequeces:: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Corrective action:: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2014 THOR MOTOR COACH PALAZZO Complaints
The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.;
2015 THOR MOTOR COACH HURRICANE Complaints
THE ENTRANCE LOCK FALLED LEAVING OCCUPANT LOCKED OUT OF MOTORHOME. HAD TO PRY LOCK FROM DOOR. PERSONS COULD HAVE BEEN LOCKED INSIDE...VEHICLE WAS PARKED. IF VEHICLE HAD BEEN IN AN ACCIDENT THEN THE OCCUPANTS WOULD HAVE BEEN LOCKED INSIDE WITHOUT AN ESCAPE ROUTE...;
2015 THOR MOTOR COACH MIRAMAR Complaints
FIRST INCIDENT OCCURRED WHEN DRIVING IN A HEAVY RAIN STORM, THE PASSENGER SIDE WIPER ARM DISAPPEARED FROM THE WINDSHIELD AND EVENTUALLY BECAME ENTAGLED WITH THE DRIVERS SIDE RENDERING THE WIPERS FROM WORKING. WENT TO THE DEALER AND WAS TOLD THEY WOULD BE UNABLE TO LOOK AT IT. ANOTHER MECHANIC WAS ABLE TO INSPECT THE WIPERS AND REPOSITIONED THE WIPER ARMS TO THE SPLINES AND TESTED OK. HE TOLD ME THE PROBLEM APPEARS TO BE WITH THE SPLINES ON THE PIVOT SHAFT THAT IS NOT STRONG ENOUGH TO KEEP THE ARM IN PROPER ALIGNMENT EVEN THOUGH THE NUT HOLDING THE ARM WAS TIGHT. IT WAS FINE TILL SEPTEMBER WHEN THE WIPERS FAILED AGAIN IN THE SAME MANNER DURING A HEAVY RAINSTORM OUTSIDE ANNAPOLIS, MD. TOOK IT TO A DEALER IN DELAWARE WHICH, AFTER 5 DAYS THEY WERE ABLE TO REPAIR IT REPLACING ORDERED PARTS. I WAS NOT GIVE ANY INVOICE AS TO WHAT THE REPAIRS WERE.;
2015 THOR MOTOR COACH OUTLAW Complaints
The passenger wiper stopped syncing with the driver-side wiper and eventually broke and fell off. I was told by Thor customer service on September 7th, 2022 that my VIN number did not have any active recalls by the NHTSA, including recall RC000146 on my 2015 Thor Outlaw Class A motorhome. I believe it should be covered under the recall for repair.;
2016 THOR PALAZZO Complaints
A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess any damage to our coach. Luckily we came out unscathed. After looking into this further, I noticed that the screws holding the bracket on were broken off in the metal frame. I looked at the other bracket on the driver's side and the screws were broken off in the frame too and being held by one wood screw on the fiberglass facia. It seems that the wrong type of fasteners ate being used causing this failure;