Entegra Coach is recalling certain 2019 Entegra Emblem and Vision motorhomes

Jul 05, 2018 — Recall Campaign #18V446000

Entegra Coach (Entegra) is recalling certain 2019 Entegra Emblem and Vision motorhomes. When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing the wiper's ability to clear the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."

The recall was influenced by the manufacturer with about 49 units affected.

See recall notice

NHTSA Safety Recall Notice

18V446000

Manufacturer:	Jayco, Inc.
Recall date:	July 05, 2018
NHTSA Campaign #:	18V446000
Units affected:	49

Description:: Entegra Coach (Entegra) is recalling certain 2019 Entegra Emblem and Vision motorhomes. When traveling at highway speeds, the windshield wiper arms may lift away from the windshield when the wiper speed setting is on high, decreasing the wiper's ability to clear the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Consequeces:: The driver's reduced visibility can increase the risk of a crash.
Corrective action:: Entegra has notified owners, and dealers will replace the wiper system, free of charge. The recall began on July 30, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903403.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 ENTEGRA VISION Complaints
MOTORHOME HAS A WINDSHIELD THAT WON'T STAY IN THE GASKET. DEALER HAD THIS UNIT IN THE SHOP AND HAD TO REINSTALL THE WINDSHIELD 4 DIFFERNT TIMES IN THE 1ST 8 MONTHS OF BEING PURCHASED BRAND NEW IN 2019. ON THE 4TH VISIT THE DEALER GO TIRED OF DEALING WITH US AND GLUED THE GASKET AND WINDSHIELD INTO THE FIBERGLASS HOLE. THESE WINDSHIELDS ARE NOT SUPPOSDED TO BE GLUED IN. WE DID DISCOVER THIS UNTIL APRIL OF 2024 WHEN THE WINDSHIELD HAD ROCK DAMAGE AND INSURANCE COMPANY HAD IT REPLACED. THE GLASS COMPANY SHOWED US HOW THE DEALER HAD INSTALLED THE GLASS WITH BLACK GLUE ALL AROUND THE GASKET. THEY DID THAT BECAUSE THERE IS A DEFINITE DEFAULT OF THE WINDOW OPENING VS THE SIZE OF THE GASKET THAT THE MANUFACTURER DESIGNED THIS UNIT WITH. SINCE THE ROCK DAMAGED REPLACED GLASS, THE GLASS COMPANY HAS HAD TO REINSTALL THE WINDSHIELD 2 MORE TIMES BECAUSE THE GASKET WON'T HOLD THE WINDSHIELDS WEIGHT AND THE WINDSHIELD KEEPS POPPING OUT IN THE TOP CORNER WHEN WE ARE DRIVING. THE GLASS COMPANY HAS NOW DEEMED IT UNSAFE TO DRIVE. WE CONTACTED THE MANUFACTURERS CUSTOMER SERVICE DEPT AND FILED A CASE WHICH THEY HAVE DENIED TO HELP US IN ANY WAY. WE AREN'T SAFE TO DRIVE IT AND SIMPLY CAN'T AFFORD TO FIX IT. THERE CUSTOMER SERVICE REP STATED THAT IT SHOULD NEVER HAD TO HAVE BEEN PUT IN AND OUT 4 TIMES BY THE SELLING DEALERSHIP, THEY SHOULD HAVE STOPPED WHEN IT CAME BACK IN FOR THE 2ND TIME AND SHOULD HAVE FILED A CASE WITH THE WARRANTY DEPT AT THE MANUFACTURER AND THEY SHOULD HAVE HANDLED IT BACK THEN. HOWEVER THE DEALERSHIP WAS ENJOYING GETTING PAID UNDER THE WARRANTY CLAIMS MONEY FROM THE MANUFACTURER AND THEN GLUED IT TO GET US OUT OF THEIR HAIR. THE GLUING OF THE WINDSHIELD AND GASKET ELIMINATES THE ABILITY FOR THE WINDSHIELD TO FLOAT AND WHEN GLUED CREATES STRESS ON THE FIBERGLASS AND IT FRACTURES, WHICH HAS HAPPENED. AND THE MANUFACTURE WON'T STAND BEHIND THEIR DEALERSHIP SCREWING UP THE INITIAL REPAIRS AND THE DAMAGE IT HAS CAUSED.;