Keystone RV is recalling certain 2018-2019 Keystone Raptor recreational trailers

Nov 09, 2018 — Recall Campaign #18V790000

Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.

The recall was influenced by the manufacturer with about 95 units affected.

See recall notice

NHTSA Safety Recall Notice

18V790000

Manufacturer:	Keystone RV Company
Recall date:	November 09, 2018
NHTSA Campaign #:	18V790000
Units affected:	95

Description:: Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.
Consequeces:: Tire contact with the frame outrigger may result in tire damage and can affect vehicle handling, increasing the risk of a crash.
Corrective action:: Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. The recall began November 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-339.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2018-2019 KEYSTONE RAPTOR

2019 KEYSTONE RAPTOR Complaints
Component failed: while traveling at 65 mph on [XXX] the black tank (waste tank) fell from its mounting brackets and hitting the road way. At the time approximately 10 gallons on clean water was in the tank. No warning or way to know it dislodged from its brackets. I was flagged down by a passing motorist. How was your safety at risk: Routed under the waste tank there are approximately 12 power wires, generator fuel lines (connect to 30 gallon fuel tank) and propane lines. (120 gallons), When i came to a stop and surveyed the damage along side the road, i realized my generator was running, caused by arching/shorting wires. I had numerous hot wires sparking and arching. the tank fell forward out of its mounts and the front was dragging on the road way along with the underbelly insulation. The generator fuel lines were loose and pulled from their mounts, but fortunately were not leaking. After the vehicle was safely secured and removed from the roadside, it was taken to a Keystone dealer in Saco, Maine. The dealer confirmed the tanks slid from the mounts, the technician stated, when installing the new tank, he was able to move the mounting brackets inwards to better secure /hold the tank in place. My tank brackets were moved one inch inward. In short, the process to install the tank mounts in the correct position is not repeatable. Dealer charges were $1,509. supplies to secure tank and connect wires were ~ $200. I have invoice, unable to upload. The vehicle is available for inspection, although repairs have been made. No warning lights or messages or symptoms were given. the tank is not visible from the underside due to the chassis insulation and shielding. When posting my experience on the Facebook Keystone Raptor website, I learn of 5-6 others who experienced the same issue, include a video with a tank dragging down the roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6);