Keystone RV Company is recalling certain 2019 Keystone Cougar

Nov 28, 2018 — Recall Campaign #18V843000

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

The recall was influenced by the manufacturer with about 982 units affected.

See recall notice

NHTSA Safety Recall Notice

18V843000

Manufacturer:	Keystone RV Company
Recall date:	November 28, 2018
NHTSA Campaign #:	18V843000
Units affected:	982

Description:: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Consequeces:: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Corrective action:: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 KEYSTONE BULLET Complaints
My 2019 Keystone Travel Trailer has a Safety Recall 21V-708 regarding defective Winn-Tec Model 6020 dual stage propane regulators. The recall is due to the regulators may elevate the propane pressure to the appliances and cause a fire. My 2019 Keystone Travel Trailer was manufactured in 2018 with a Winn-Tec Model 6020 dual stage propane regulator manufactured in 2017. The Safety Recall 21V-708 from Keystone RV Company letter states they will only replace the regulator if the regulator was manufactured in 2018-2021. I have talked to Keystone RV Company and they refuse to replace my Winn-Tec Model 6020 regulator unless I pay to have my regulator tested at my expense, then if tested bad, they said they may Good Will replacement. Jayco RV Company has a Safety Recall on the same Winn-Tec Model 6020 Propane Regulator. Jayco Safety Recall 21V-425 includes regulators manufactured in 2017. I do not understand the inconsistency between Keystone RV and Jayco RV Safety Recalls with the same Winn-Tec Model 6020 dual stage propane regulators. My 2019 Keystone Travel Trailer is included in the Safety Recall 21V-708 but Keystone will not replace the Winn-Tec Model 6020 regulator because the regulator was built in 2017, but if the same regulator was installed on a Jayco RV then it would be replaced by Jayco under the Jayco Safety Recall 21V-425. I have noticed a taller than normal flame on the cooktop of our RV. I would appreciate someone looking into this as I cannot see the flame on the heater or the refrigerator. I would appreciate someone to explain the inconsistency why the same part built in 2017 is recalled by one manufacture and not the other. Thank you in advance for the help in this matter. # 11457295 and # 11457741 is one and the same. Please disregard #11457295. Invalid vin;
2019 KEYSTONE COUGAR Complaints
2019 KEYSTONE COUGAR. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-380. THE CONSUMER STATED WANTS CAMPING WORLD TO RESCIND THE SALE OF THE RV, AND SATISFY THE OUTSTANDING BALANCE DUE UNDER THE SECURITY AGREEMENT AND REIMBURSED FOR THE EXPENSES INCURRED RELATING TO THE RV.;
2019 KEYSTONE HIDEOUT Complaints
Weld on frame of 5th wheel attachment. Hitch I beam tore loose from cross member tubing, tearing the tubing completely apart. Crossmember broke at hitch attachment point. Had we not caught it when stopping to camp, the trailer could have broken loose from the truck injuring us or anyone behind us on the road.;