Volkswagen Group of America, Inc. is recalling certain 2019 Q7

Feb 20, 2019 — Recall Campaign #19V114000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

The recall was influenced by the manufacturer with about 34 units affected.

See recall notice

NHTSA Safety Recall Notice

19V114000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	February 20, 2019
NHTSA Campaign #:	19V114000
Units affected:	34

Description:: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Consequeces:: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Corrective action:: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 AUDI Q7 Complaints
My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignments and inspections of steering and suspension components. These repairs have not resolved the issue. The problem appears to be worsening. In addition to the unintended braking, the vehicle intermittently displays safety system warnings related to driver assistance features. The failure involves both mechanical and electronic systems, including steering alignment and automatic emergency braking. It's believed that incorrect alignment or suspension issues may be affecting sensor calibration and causing false collision detection. The car has been inspected multiple times by the dealership, but the issue has not been diagnosed or permanently repaired. The car's unsafe to operate due to unpredictable braking behavior. The warning signs that the car gives are “Traffic jam assist unavailable” and “Safety system malfunction” while driving.These warning messages and system malfunctions have been occurring intermittently since shortly after purchase in early 2025 and were previously reported to the dealership. The warnings continued after the incident and are documented with photos taken the following day. The safety systems appear to be unreliable and malfunctioning in real-time operation.;
2019 AUDI Q8 Complaints
I own a 2019 Audi Q8 3.0 TFSI that has been regularly maintained and serviced through authorized Audi dealerships. The abnormal engine ticking/knocking did not suddenly begin at 91,000 miles. A similar noise could be heard earlier, but it was not identified by Audi service as an internal engine/piston problem. Because the vehicle continued to be serviced by Audi, I believed the sound was related to the fuel injectors or normal engine operation. At approximately 91,000 miles, the noise became noticeably worse. At 91,623 miles, Audi San Jose diagnosed the knocking as related to the engine pistons, classified it as requiring “IMMEDIATE ATTENTION,” opened Audi TAC case SF-1690700, and confirmed that all six pistons require replacement. Audi provided a repair estimate of $22,466.21. I have since learned that Audi has acknowledged a piston-skirt issue through an 8-year/80,000-mile limited warranty extension, and I have found numerous owners reporting similar piston knocking/piston-slap and major engine repairs. My vehicle is now beyond the 80,000-mile limit, but the noise existed earlier and was not recognized as a piston problem. Given the vehicle's Audi maintenance history and the failure of all six pistons, I am concerned this represents a premature engine defect rather than normal wear. I am reporting this so NHTSA can investigate similar failures, including those diagnosed after Audi's extended-coverage mileage limit, and the potential risk of major engine damage or loss of propulsion.;
2019 AUDI S5 Complaints
Odometer Fraud. The contact purchased a 2019 Audi S5. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 47,796 at the time of registration. The Carfax report, bill of sale and title showed the mileage as 47, 796. it was discovered that the mileage was 75,600 after changing the battery. The BBB and Consumer Protection Agency were contacted.;