Entegra Coach is recalling certain 2019 Entegra Vision and Emblem motorhomes built on a Ford

Apr 02, 2019 — Recall Campaign #19V265000

Entegra Coach (Entegra) is recalling certain 2019 Entegra Vision and Emblem motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.

The recall was influenced by the manufacturer with about 516 units affected.

See recall notice

NHTSA Safety Recall Notice

19V265000

Manufacturer:	Jayco, Inc.
Recall date:	April 02, 2019
NHTSA Campaign #:	19V265000
Units affected:	516

Description:: Entegra Coach (Entegra) is recalling certain 2019 Entegra Vision and Emblem motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Consequeces:: If the wiring in the circuit overheats, it can increase the risk of fire.
Corrective action:: Entegra has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903432.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 ENTEGRA VISION Complaints
MOTORHOME HAS A WINDSHIELD THAT WON'T STAY IN THE GASKET. DEALER HAD THIS UNIT IN THE SHOP AND HAD TO REINSTALL THE WINDSHIELD 4 DIFFERNT TIMES IN THE 1ST 8 MONTHS OF BEING PURCHASED BRAND NEW IN 2019. ON THE 4TH VISIT THE DEALER GO TIRED OF DEALING WITH US AND GLUED THE GASKET AND WINDSHIELD INTO THE FIBERGLASS HOLE. THESE WINDSHIELDS ARE NOT SUPPOSDED TO BE GLUED IN. WE DID DISCOVER THIS UNTIL APRIL OF 2024 WHEN THE WINDSHIELD HAD ROCK DAMAGE AND INSURANCE COMPANY HAD IT REPLACED. THE GLASS COMPANY SHOWED US HOW THE DEALER HAD INSTALLED THE GLASS WITH BLACK GLUE ALL AROUND THE GASKET. THEY DID THAT BECAUSE THERE IS A DEFINITE DEFAULT OF THE WINDOW OPENING VS THE SIZE OF THE GASKET THAT THE MANUFACTURER DESIGNED THIS UNIT WITH. SINCE THE ROCK DAMAGED REPLACED GLASS, THE GLASS COMPANY HAS HAD TO REINSTALL THE WINDSHIELD 2 MORE TIMES BECAUSE THE GASKET WON'T HOLD THE WINDSHIELDS WEIGHT AND THE WINDSHIELD KEEPS POPPING OUT IN THE TOP CORNER WHEN WE ARE DRIVING. THE GLASS COMPANY HAS NOW DEEMED IT UNSAFE TO DRIVE. WE CONTACTED THE MANUFACTURERS CUSTOMER SERVICE DEPT AND FILED A CASE WHICH THEY HAVE DENIED TO HELP US IN ANY WAY. WE AREN'T SAFE TO DRIVE IT AND SIMPLY CAN'T AFFORD TO FIX IT. THERE CUSTOMER SERVICE REP STATED THAT IT SHOULD NEVER HAD TO HAVE BEEN PUT IN AND OUT 4 TIMES BY THE SELLING DEALERSHIP, THEY SHOULD HAVE STOPPED WHEN IT CAME BACK IN FOR THE 2ND TIME AND SHOULD HAVE FILED A CASE WITH THE WARRANTY DEPT AT THE MANUFACTURER AND THEY SHOULD HAVE HANDLED IT BACK THEN. HOWEVER THE DEALERSHIP WAS ENJOYING GETTING PAID UNDER THE WARRANTY CLAIMS MONEY FROM THE MANUFACTURER AND THEN GLUED IT TO GET US OUT OF THEIR HAIR. THE GLUING OF THE WINDSHIELD AND GASKET ELIMINATES THE ABILITY FOR THE WINDSHIELD TO FLOAT AND WHEN GLUED CREATES STRESS ON THE FIBERGLASS AND IT FRACTURES, WHICH HAS HAPPENED. AND THE MANUFACTURE WON'T STAND BEHIND THEIR DEALERSHIP SCREWING UP THE INITIAL REPAIRS AND THE DAMAGE IT HAS CAUSED.;