Chrysler is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles

Apr 10, 2019 — Recall Campaign #19V287000

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.

The recall was influenced by the manufacturer with about 25,004 units affected.

See recall notice

NHTSA Safety Recall Notice

19V287000

Manufacturer:	Chrysler (FCA US, LLC)
Recall date:	April 10, 2019
NHTSA Campaign #:	19V287000
Units affected:	25,004

Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
Consequeces:: Deactivated passive safety features can increase the risk of injury in the event of a crash.
Corrective action:: Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 FIAT 500X Complaints
THE PROBLEM STARTED WHEN I STARTED THE CAR FOR THE FIRST TIME IT WAS SHOWING A WARNING WITH THE SECURITY SYSTEM OF THE CAR, WHEN I GO TO THE GAS STATION I TRIED TO PUMP GAS AND THE PUMP STOPS PUMPING AND THE CAR WON'T TAKE THE GAS, THROWING IT OUTSIDE, AND SPILLING GAS ON THE FLOOR OF THE GAS STATION AND SPILLING IN MY CLOTHES. TO FILL THE TANK TOOK MY MORE THAN 10 MINUTES TO FIILL IT COMPLETELY, THIS SITUATION WILL CONTINUE TO OCCUR EVERYTIME I WILL FILL THE TANK IF IT WAS LOWER THAN HALF SO AFTER THAT I TOOK THE CAR TO THE DEALERSHIP TO DO AN INSPECTION. WHEN THE MECHANICAL CHIEF SAW THE WARNING ON THE CAR HE ASK ME WHEN DID THE CAR STARTED TO SHOW THE WARNING, AND AFTER A FEW WEEKS, THE DEALERSHIP CALLS ME AND TELLS ME THAT THE CAR HAD A FAULTY IN THE ROOF WELDING AND IT WAS LEAKING WATER AND THIS DAMAGE ON OF THE SENSORS IN THE CAR. THEY TOOK THE CAR BACK FOR A MONTH AND THEY FIXED THE PROBLEM WITH THE ROOF BUT THE PROBLEM WITH THE GAS CONTINUED. WHEN I TRIED PUMPING GAS IT KEEP DOING THE SAME THING SPILLING GAS, SO I TAKE THE CAR AGAIN TO THE DEALER, AND ONE OF THE EMPLOYEES COMES WITH ME TO SEE THE PROBLEM WHEN THE CARS WON'T TKE GAS AND STARTS SPILLING IT, THE EMPLOYEE CERTIFIED THAT THE CAR HAD A PROBLEM WHEN PUMPING GAS, THEY PROCEED TO DO A SRIES OF TEST, THEY DETERMINED THAT THE WAS A PROBLEM WITH THE GAS TANK, THEY SEND THE GAS TANK BACK TO THE MANUFACTURER, AND THEN THEY DIDN'T HAD THE ANOTHER SPARE TANK BECAUSE THEY DIDN'T HAD THE MATERIAL TO MAKE A NEW ONE. AFTER A FEW MONTHS AFTER A FEW PHONE CALLS THEY TELL ME THAT IT WOULD TAKE THEM UP TO THREE MONTHS FOR THEM TO GET A NEW GAS TANK, THEY TIRED USING ANOTHER VEHICLE TANK TO INSTALLED ON MINE BUT IT WAS USED, THAT DIDN'T FIXED THE PROBLEM, THE CAR CONTINUES SHOWING OTHER FAULTY THINGS WITH THE TRANSMISSION, TRACTION CONTROL WONT WORK, THE DEALER HAD THE CAR FOR MONTHS FOR TESTING IT HAS BEEN 3 MONTHS.;
2019 JEEP RENEGADE Complaints
The contact owned a 2019 Jeep Renegade. The contact stated that while the contact's daughter was driving at an undisclosed speed, smoke began to emerge from the engine compartment. The contact's daughter immediately pulled the vehicle to the side of the road and exited the vehicle. When the police arrived, the vehicle caught fire. The fire department arrived and extinguished the fire. The vehicle was towed and determined to be totaled. A police report and a fire department report were filed. No injuries were reported, and no medical attention was needed. The contact stated that an abnormal sound was heard from the fan motor after an oil change was performed. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 50,079.;