Mobility Transportation Services is recalling certain 2014-2018 Ford Transit and Ram

Apr 18, 2019 — Recall Campaign #19V313000

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The recall was influenced by the manufacturer with about 2,080 units affected.

See recall notice

NHTSA Safety Recall Notice

19V313000

Manufacturer:	Mobility Specialists, Inc.
Recall date:	April 18, 2019
NHTSA Campaign #:	19V313000
Units affected:	2,080

Description:: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequeces:: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective action:: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2014 FORD E-250 Complaints
The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash. After switching back to the drive position, the vehicle operated normally. During the crash, no injuries were reported, and no police report was filed. The contact used a scanner to determine that the PCU had malfunctioned and needed to be replaced. The contact also discovered that electrical wires in the vehicle were damaged by rodents. A Number 6 Injector Wire was chewed out by rodents, and the contact independently replaced the wire however, the vehicle continued to misfire. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered and was referred to the NHTSA Hotline. The manufacturer was aware that there was a software issue with the PCU and that it was a known failure, and the contact was concerned due to Ford acknowledging there was a fatality due to this known failure. The failure mileage was unknown.;
2015 FORD E-350 Complaints
The contact owns a 2015 Ford E-350. The contact stated while driving 55 MPH, the front end of the vehicle started to wobble and sway erratically, after which the steering wheel began to vibrate, making it difficult for the contact to maintain control of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,000.;
2015 FORD E-450 Complaints
The contact rented a 2015 Ford E-450. The contact stated that while driving, the vehicle was shaking in the rear. The contact had to maintain an approximate speed of 40 MPH to control the vehicle. The fuel warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the rear wheels were cracked. The contact was concerned about driving the vehicle. The failure mileage was approximately 80,329.;
2018 FORD TRANSIT Complaints
The contact owns a 2018 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle was making an abnormal sound coming from the vehicle's differential of the vehicle. The vehicle was taken to a certified mechanic and was diagnosed with differential failure. The vehicle was not yet repaired. The failure mileage was approximately 85,000.;