Volkswagen Group of America, Inc. is recalling certain 2019 Audi A8 vehicles equipped with rear

Jun 05, 2019 — Recall Campaign #19V415000

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi A8 vehicles equipped with rear relaxation seats. The front passenger seat track rivet may fail and cause the spindle bracket to separate.

The recall was influenced by the manufacturer with about 66 units affected.

See recall notice

NHTSA Safety Recall Notice

19V415000

Manufacturer:	Volkswagen Group of America, Inc.
Recall date:	June 05, 2019
NHTSA Campaign #:	19V415000
Units affected:	66

Description:: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi A8 vehicles equipped with rear relaxation seats. The front passenger seat track rivet may fail and cause the spindle bracket to separate.
Consequeces:: A failure of the seat track rivet increases the risk of injury during a crash.
Corrective action:: Audi will notify owners, and dealers will replace the passenger seat tracks, free of charge. The recall began July 25, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 72J3.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 AUDI A8

2019 AUDI A8 Complaints
COMPLAINT: Authorized dealer non-compliance with NHTSA Compliance Recall 25V900 (Rearview Camera Software, FMVSS No. 111). Vehicle is a 2019 Audi A8 subject to Recall 25V900, issued by the manufacturer in January 2026. The recall work was scheduled with an authorized Audi dealer in Southern California by telephone. The dealership representative confirmed an appointment for April 17, 2026 at 2:30 PM and represented that the service would take approximately two hours. The appointment was then confirmed in writing three separate times by SMS from the dealership: twice from its scheduling line on April 15 and April 16, 2026, and once on April 16 at 12:38 PM by a Business Development Manager from the dealership main line, who expressly acknowledged the scheduled service and used it to solicit a vehicle appraisal. On April 17, 2026 the vehicle was presented at the dealership at the scheduled time. The service advisor on duty stated that the vehicle would have to be left until the following Monday and could not be serviced that day. He refused to provide any reason for the change. He refused to identify who had scheduled the appointment. He refused to contact the service director on the owner's behalf. A direct call to the service director at the number on his business card was not answered. The vehicle was returned without service. The recall remains uncompleted. The dealer's conduct effectively imposes an unreasonable burden contrary to the obligations of 49 U.S.C. § 30120 and 49 CFR Part 577. GENERAL GUIDELINES: - Component: rearview camera software (subject of Recall 25V900). - Safety risk: per the recall notice, the software issue may prevent the rearview camera image from displaying, decreasing visibility when reversing. - Confirmation: the recall was identified by the manufacturer; the dealer accepted and confirmed the appointment four times (1 verbal, 3 in writing) before refusing. - No physical inspection has occurred; the recall has not been performed. -;