SVO Group Inc. is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped

Jun 18, 2019 — Recall Campaign #19V466000

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

The recall was influenced by the manufacturer with about 52 units affected.

See recall notice

NHTSA Safety Recall Notice

19V466000

Manufacturer:	Ford Motor Company
Recall date:	June 18, 2019
NHTSA Campaign #:	19V466000
Units affected:	52

Description:: SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Consequeces:: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Corrective action:: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2018 FORD E-350 Complaints
TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TO A DEALER(TRI-LAKES MOTORS 180 STATE HIGHWAY F, BRANSON, MO 65616 417-334-7543). VIN NUMBER WAS UNAVAILABLE TO SEARCH IF THERE WAS A RECALL PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. *BF *AS;
2018 FORD E-450 Complaints
I received a recall letter stating the awning (Solera Smart Arm manufactured by Lippert) on my newly purchased Forest River RV could begin to open up as the vehicle was in motion. Because of the extreme safety issue, I immediately took it into the service department for fear it would rip off while driving and cause a collision and possible serious injury to others. After attempting to fix the recall issue my awning has never worked properly. After 7 attempts, several replacement parts and three years later, my awning still does not work. After each time the awning was serviced, I would bring it back to storage. A month or two later I would go on a trip. Once I arrived at my location, I would attempt to open my awning and it was inoperative. It would take one to two months to get a service appointment and then a month or more for the service technician to attempt to fix the issue. This occurred five times after the initial attempt to fix the recall. Each time moisture got into the exterior controls and no amount of sealant would rectify the problem. I am unsure if the safety issue has even been rectified and now have to travel with zip ties around my awning arms. Once again, my awning is inoperative.;