General Motors LLC is recalling certain 2015-2017 Cadillac Escalade

Sep 06, 2019 — Recall Campaign #19V645000

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

The recall was influenced by the Office of Defects Investigation with about 3,456,719 units affected.

See recall notice

NHTSA Safety Recall Notice

19V645000

Manufacturer:	General Motors, LLC
Recall date:	September 06, 2019
NHTSA Campaign #:	19V645000
Units affected:	3,456,719

Description:: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequeces:: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Corrective action:: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2017 CADILLAC ESCALADE Complaints
I am the owner of a 2017 Cadillac Escalade and am reporting premature and widespread deterioration of the factory exterior paint/clear coat. The condition is present over large areas of the roof and hood and is not limited to normal isolated scratches or rock chips. The finish has developed extensive hazing/cloudiness and a severe pattern of surface deterioration that is particularly visible in direct sunlight. I am concerned this may be related to the known paint/clear-coat problems reported on 2015–2020 Cadillac Escalade vehicles. I am requesting that this complaint be documented and that the vehicle be inspected by Cadillac/GM for a possible factory paint or paint-process defect. The vehicle has not been involved in an accident that would explain this condition. I have photographs and video documenting the condition. Please provide me with a case number and document this complaint in the vehicle’s service history.;
2018 CHEVROLET SILVERADO 1500 Complaints
My truck has been shuttering when accelerating and hard shifts periodically. The engine is also tapping. I have right at 74000 miles. regular oil changes and maintenances.;
2018 CHEVROLET SUBURBAN Complaints
The contact owns a 2018 Chevrolet Suburban. The contact stated while the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact's husband noticed an abnormal sound and the vehicle independently stopped. The contact stated that the instrument cluster displayed a blank screen. The contact's husband attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact's husband was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 108,000.;
2018 CHEVROLET TAHOE Complaints
05/15/23 - AFM Lifter failure - Complete Top End Rebuild under extended warranty purchased when i bought the Tahoe - Preowned certified. Cost $2,000.00 Out Of Pocket ( Days Chevrolet Repaired 86,350 miles) 09/06/23 - Transmission failed - Warranty paid except $2,000.00 (94,000 Miles) 02/02/26 - Broken Driver Side Motor Mount Replaced $350.00 (159,000 Miles) 02/28/26 - Rear end Failure 03/20/26 - AFM Lifter Failure Again - Been in the shop since then. No warranty/ Pay out of Pocket (160,010 Miles);
2018 GMC SIERRA 1500 Complaints
I own a 2018 GMC Sierra 1500 V8 5.3 liter which is at 46, 433 miles. Over the past few weeks I have noticed the transmission having difficulty shifting in first gear and lurching, and making shuddering noises, and as well making a constant ticking noise. After an experienced mechanic had put a diagnostic system onto my truck, his system diagnosed a Transmission Lifter Failure, specifically 2 out of the 8 lifters. A few days later (9-04-26) I took my truck to a certified GMC servicing business (Patriot Chevrolet of Hopkinsville KY 270-886-1207) and had a transmission servicing done. I had told the Customer Service representative Amanda Williams about the ticking and that I thought 2 lifters going bad in the transmission were the source of it. 3 hours later the servicing was done which cost $ 474.43. She did not know if the ticking had stopped or not. I started my engine to head home and the ticking was still happening. Nothing had changed. I got home, parked and have not started the engine since to minimize any further damage. I have become aware that this year, make and model has become infamous for the engine/transmission design and parts failure which has been at the center of thousands of class action lawsuits. I have owned this vehicle since inheriting it from my late father for 2 months before he developed dementia and suffered a broken hip. I have religiously had the oil changed every three months regardless of the mileage, and this is a sealed transmission which cannot be worked on by someone but a certified GMC mechanic, which wasn't a worry because the truck's manual says doesn't need to be worked on unless there seem to be problems. Which is what I did on 9-4-26, hoping that a servicing would fix the issue. During the 5 years that I have owned this truck, I never received ANY sort of notice from GMC that might've hinted at possible Transmission Failures, though GMC has been totally aware of. Sudden power loss dangerous and unfairly expensive to drivers.;