Daimler Vans USA, LLC is recalling certain 2019 Metris vehicles
— Recall Campaign #19V666000
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
The recall was influenced by the manufacturer with about 29 units affected.
NHTSA Safety Recall Notice
19V666000
| Manufacturer: | Daimler Vans USA, LLC |
|---|---|
| Recall date: | September 18, 2019 |
| NHTSA Campaign #: | 19V666000 |
| Units affected: | 29 |
- Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
- Consequeces:
- The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
- Corrective action:
- DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
- Notes:
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.