Subaru of America, Inc. is recalling certain 2019 Impreza

Apr 16, 2020 — Recall Campaign #20V218000

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

The recall was influenced by the manufacturer with about 188,207 units affected.

See recall notice

NHTSA Safety Recall Notice

20V218000

Manufacturer:	Subaru of America, Inc.
Recall date:	April 16, 2020
NHTSA Campaign #:	20V218000
Units affected:	188,207

Description:: Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequeces:: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Corrective action:: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Notes:: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affects the following:

2019 SUBARU ASCENT Complaints
Subaru of America has a Bulletin out that changes the front suspension arms for both front ends. The dealership made this correction and now the front end rattles like there are loose parts. Dealership says they don’t hear it. Won’t investigate more unless I pay them a diagnostic fee. If Subaru of America knows this vehicle has a faulty part that causes the calipers to clamp down too hard thus warping the rotors! Dealership & SOA need to advertise this Bulletin as a recall.;
2019 SUBARU IMPREZA Complaints
The contact owns a 2019 Subaru Impreza. The contact stated that while driving 20 MPH, the vehicle was jerking, shaking, and failed to accelerate as needed. The check engine warning light was intermittently illuminated. The failure nearly caused a crash. The vehicle was taken to AutoZone, where the oxygen sensor and spark plugs were replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,600.;
2019 SUBARU LEGACY Complaints
The contact owns a 2019 Subaru Legacy. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment, and the vehicle intermittently stalled. The contact stated that seconds later, the vehicle returned to normal operation. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.;
2019 SUBARU OUTBACK Complaints
The Starlink infotainment touchscreen in my 2019 Subaru Outback Touring has progressively failed. Visible bubbles have formed under the glass, consistent with screen delamination. The screen registers phantom inputs on its own without being touched ("ghost touch"), changing settings, and interrupting functions while the vehicle is being driven. The touchscreen has now become completely unresponsive to actual touch input. Because the head unit controls and displays the backup camera, this failure interferes with the rear visibility display when reversing, creating a safety concern. The ghost inputs also present a driver distraction while the vehicle is in motion. I first documented this problem and presented the vehicle for service at a dealership in April 2025, maybe even prior, and I have dated video documentation showing the progression of the failure since then. The condition has worsened over time regardless of weather, though symptoms intensify with heat and sun exposure. The failure also disables hands-free operation, including Bluetooth phone connectivity, voice commands, and navigation control. Functions designed to be operated hands-free while driving now cannot be used at all, which encourages manual phone handling for navigation and calls - defeating the vehicle's built-in distraction-prevention systems. I am aware this failure pattern (delamination, ghost touch, and unresponsiveness in Starlink units) is widely reported by other owners of 2019–2023 Subaru vehicles. No warning preceded the failure, and the vehicle has not resolved with restarts. Current mileage approximately 134,XXX. Failure began at approximately 60,XXX miles ~ November 2024.;